Bonito Grill Harlow

Recently visited Harlow with few friends and went Bonito grill for food . It was quick and tasty. I like that the chicken is grilled, not fried, and you can choose how spice you want it. They also have a nice selection of sides. Great service here in this fast food restaurant.

Ordered delivery, chips, burger kebab wrap, took over an hour, when came food cold chips raw and bag food was in was wet and soggy, told driver he said I take back and bring you another one when I'm back this way which won't be until tomorrow. Absolutely disgusting, bonito grill not answering phone and delivery driver blocked my number

1st order with bonito grill. Bad experience. Over 1hr 40mins for delivery. Called restaurant 3 times. No urgency from them. Was told twice it's 5 mins away. Then told driver leaving and be with us soon.... 35mins later no driver. It's a 4mins drive from my place to the restaurant... Terrible and I doubt I will be ordering from here again. Asked for money back and nothing heard from them. Very poor. Food when it arrived was ok. Nothing special.

Usually a decent meal, but only really when collecting in-store. Chips are delicious, probably the best from any kebab shop in Harlow. chicken wrap and burgers are very nice. Sometimes the lettuce makes it a little soggy, but never tastes bad. Best to avoid ordering for delivery though, they put the food in a paper bag and then in a plastic one after. Heat from the food makes condensation build up in the bag and everything turns soggy and nasty if they take a while to deliver. It goes from decent to disgusting very fast, the paper bag within the outer plastic one fell apart into pieces last time I ordered from them because of all the condensation. All the food was wet and just unpleasant to eat. Just a word of advice to the restaurant, maybe ditch the plastic bags and just double up on the paper ones instead? Better for the planet and way better for your quality of food.

4/5 if collected in-store
2/5 when delivered, possibly lower.

The food especially peri peri chicken, peri peri fries and burger are really good. But, wings are not so good. So, food, quality and price are affordable and good overall.

As many times I visited this place, as eager I am to go back. Well cooked, good price fast food. Cheerful and very helpful staff. Would definitely recommend to anyone. Sitting area is available and families are welcomed(I went there quite few times with family). Right in Harlow town centre so easy access. Food always delivered on time whenever I used home delivery via different platforms.

Charged me full price for the box meal no chips no drink, I called to make a complaint, requested for the manager, staff goes there is no manager available, I said its a food complain and he goes he's the manager ???? What is this nonsense!!! Then the so called manager not willing to listen my order and just giving constant excuses, he was rude and had an attitude selling chicken chips. I would not recommend them at all. Waste of time trip petrol and money. Restaurant and kitchen look absolutely filthy as if not cleaned, will call Harlow council health and safety tomorrow.

I usually order without any problems but tonight staff said my order had been cancelled without any reason although foodhub (via Google) said order had been accepted.