McDonald's
Catford Island, London SE6 2DD, United Kingdom
3.2
2 reviews
8 comments
CXVJ+RR London, United Kingdom
Location reporting
Claim this location
Monday: 5–2
Tuesday: 5–2
Wedneasday: 5–2
Friday: 00–24
Saturday: 00–24
Sunday: 5–2
Tuesday: 5–2
Wedneasday: 5–2
Friday: 00–24
Saturday: 00–24
Sunday: 5–2
When the order arrived - no dips. Driver said unable to check if all items included. Immediately called the branch and a person claiming to be the manager (Tom Thorpe) basically suggested that I come and collect the dips or add in the notes for the driver to check the order. Surely it's the responsibility of McDonald's staff to ensure the order is correct before giving them to the driver!
I was totally shocked by his solutions and lack of understanding and appreciation for my complaint. He said that he would look into the matter, but didn't ask for my name or any other details.
It is really disappointing to have such consistently bad service.
Looks like it will be a long while before I use this McDonald's again