McDonald's
208 Earls Ct Rd, London SW5 9QB, United Kingdom
3.5
2 reviews
8 comments
FRR4+XG London, United Kingdom
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Monday: 5–2
Tuesday: 5–2
Wedneasday: 5–2
Thursday: 5–2
Friday: 5–2
Saturday: 5–2
Sunday: 5–2
Tuesday: 5–2
Wedneasday: 5–2
Thursday: 5–2
Friday: 5–2
Saturday: 5–2
Sunday: 5–2
Normally I like McDonald’s.
Customer service: very bad.
Toilets: the worst, always dirty and bad smell.
Order: they always forget a product. Cashiers/payment: they cannot control money.
General rating: on a scale from 1 to 10= -0. If there were less than zero they would have that qualification.
Not enough tables since 1st floor was closed, they were already cleaning it at 8pm.
The crew was far from welcoming, they seemed too busy waiting for time to pass, I had to ask for towels they threw them to me.
The floor was dirty.
All tables were full of garbage, we had to clean the table by ourselves.
The bin was also full, noticed it to the working team but 30mn later nothing changes.
That's waaay far from mac donald hygien and service standard I know.
Despicable.
Staff moving extremely slow and with no urgency. Typically I would feel quite sorry for the staff in these situations but the manager not the staff seem to care. This is also evident by the amount of rubbish and dirty tables in the restaurant.
McDonalds HQ, I would recommend sending someone in to sort this store out. This is beyond anything I’ve seen before.