McDonald's

It’s a really nice place, very clean and tidy. I went there for breakfast and it wasn’t busy at all.
Staff are really nice and friendly.
However, the kiosk was a bit temperamental with the touchscreen and it took me ages to place my order. Managers really need to look into this.
The way parking is organised it’s not the best because there is a one-way system going all the way around Cineworld in order to get to McDonald’s parking.
After the small roundabout, drive slowly and take your time reading the signs. It’s highly unlikely that you’ll end up somewhere else, but what can happen is that you missed the turn for the car park And you end up in drive-through, at which point it’s already too late because it’s past the entry for the parking.
Then you will have to go back to the little roundabout turn all the way around the one-way system and make sure you turn into the entry point to the left.
I’ve been here for about 20 minutes now and I thought at least 20 confused Driver is missing their turn.

The food is as you would expect from a McDonald's fast food restaurant. Used their large touch screen to order food which can now be connected with your account on their app. Which is good as they offer various loyalty offers, discounts and points. Also noted my name printed on the receipt and they called it when the food was ready which was a nice personal touch.

Seating was a little uncomfortable, too solid and low on the back support which meant staying for a longer duration not the best feeling. The place was busy too with lots of people queueing and ordering food standing up. There was no well organised space between those waiting for food and those sitting/eating.

While there they had a couple issues with their ordering touch displays, but it was really good to see the manager sorting the issues rapidly and in a calm manner.

Food and drink was served hot and had the right amount of crisp.

Overall good experience, would recommend.

This Macs was so full of online orders!! So much that your wait for in restaurant orders just takes an age!
I don't recommend it if you need a drop and go breakfast even at 8am on a Saturday.
I feel the drive through is a priority too.
Find the buttie shop just a minute down the road.

I was in there 12.35am this morning after work, while I was waiting a member off staff, with headset on, was swearing about a customer commitments to the manager. The manager joined in the conversation, when they eventually got the food ready I asked to speak to the manager and told her I could hear all the swearing. She said that she would have a word with that member of staff and just walked away... No! apology, no! shocked I had heard the swearing about a customer, I'm more annoyed by the manager attitude and lack of customer service... Shocking behaviour should be addressed...

Mixed experience. Some of the order was really nice and well produced. This can not be said for the whole of the order. As this was a takeaway it was stowed in one of their unbranded paper backs. This caused carnage for the fries, they went everywhere causing the bag to become wet. The fries soaked into the bag and it was just a total mess. The burgers/ selects were very nice though and cooked to perfection and packed in a reasonable manner.

Only 3 stars because the experience was fairly unpleasant and felt as though the food was not handled with care

The second time that they've given me less items than i ordered (Saturday 14 January at about 1730).

This time around, i ordered 3 boxes of 20 nuggets at the Drive Through, and 2 medium fries. Before collecting the order I asked them to double confirm that the order was correct because they had shortchanged me the previous time. The lady confirmed 3 tomes that the order was correct, and a boy standing next to her also asserted that the order was correct. I opened the pack right there on front of their eyes, and there were 2 boxes of 20 nuggets rather than 3 boxes. She apologised but i reminded her that she had sworn that she had checked the order. I'm sorry this lack of integrity is becoming common with Macdonalds outlets.
When i got home , i then realised that they had packed 1 pack of medium fries rather than two. I'm still fuming. You're better than KFC at cheating people of their food, but you need to pull your socks up

Brought a big tasty with bacon at 12.55 am. I live just under five minutes away from the restaurant. The other items which I purchased had remained warm but the big tasty with bacon was stone cold and inedible... I feel I've wasted my money I will think very carefully before I purchase another McDonald's meal..not happy wasted £7.00

This restaurant is getting worse for its delivery service. We must have lost around £50 over the past 12 months because they don’t check the order correctly and send out the food with items missing. You ring the restaurant and all they ever say is “it’s Uber eats fault and we should take it up with them” however the receipt clearly shows the food order so how can it be there fault as they have no dealing with preparing and packing the food so fault lays with the staff packing and checking the receipt. The food order should be doubled checked with the receipt before been allowed to be sent out for delivery 😡 we won’t be using this restaurant again.