Absolutely dreadful, the worst McDonald's we have ever been to, took well over 10min to get food from drive through, ordered then was stuck in queue & couldn't get out. Lad on payment window couldn't care less, whn he did finallydecide to take payment & managers excuse was, they are busy. Checked out inside restaurant, there was less than 20 customers all were seated & had already got food with 1 person waiting for food. On top of wait, Hot chocolates were just brown water, we could see bottom of cup through drink.
Louise Phillips298 days ago
Visited this McDonald's on Thursday, 30th June en-route to Cambridge after the A14 at Junction 10 was closed for maintenance. Unfamiliar with the area the staff (and a customer) were so kind in pointing us in the right direction to get us back on track (google maps still showing the A14 open!). The staff and customer could not have been more helpful. Great service. Thanks guys!
Mark Cotton329 days ago
Poor, unusual experience today. Ordered 2 sausage and egg McMuffins at 10:50 and stood waiting for them until 11:02. There were only three orders in front of mine. Didn’t bother moaning about it because the server clearly didn’t want me moaning at him.
Voodoo Wayne329 days ago
20 minute+ wait for a breakfast order. Go to the other McDonalds in town. Don't bother. Just Eat orders take priority. You'll wait while delivery drivers will come and go. I'm not coming back.
Adam Daniel1 year ago
Shocking! The food I ordered, 3 meals.... all of which where colder than the drinks! Not to mention i ordered a chicken mayo aswell which NEVER got put in!! The nuggets had been re cooked numerous amounts of times today! WOW 👏 🤢 the worst macdonald's in the east anglia!!!!!!!!
Roxana Elena1 year ago
Poor service,the cold drinks came without straws and full of ice in December🙄,no salt on the fries nor additional salt either,fries were cold,my crispy chicken was so spicy and in the description is not mentioned that is spicy just peppered, no tissues. Verry disappointed,and is the second time,there will not be a 3rd time for sure. I.m not trying to offend nobody but the management should take more actions on this location because the other one from Kettering is much better regarding the food and the customer service quality. Just saying 😉
Rebecca Jayne Hawker2 years ago
Fast food options. Friendly service and didn't have to wait too long. Wheelchair accessible.
Martin Gardner2 years ago
Visited this morning for a couple of lattes served by the manager who was really friendly and very welcoming I shall come again excellent service and great smile keep it up
Didn’t bother moaning about it because the server clearly didn’t want me moaning at him.
Verry disappointed,and is the second time,there will not be a 3rd time for sure.
I.m not trying to offend nobody but the management should take more actions on this location because the other one from Kettering is much better regarding the food and the customer service quality.
Just saying 😉