/England/Fireplace store

Grate Stoves & Fires

Bybrook Barn, Garden Centre, Longacres, Cemetery Ln, Ashford TN24 9JZ, United Kingdom

Grate Stoves & Fires
Fireplace store
4.9
9 reviews
8 comments
Orientation directions
5V4H+W4 Ashford, United Kingdom
+44 1233 642654
gratestovesandfires.co.uk
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Monday: 9–17
Tuesday: 9–17
Wedneasday: Close
Thursday: 9–17
Friday: 9–17
Saturday: 9–15
Sunday: Close
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Cherie Bateman
Cherie Bateman
We would like to say a big thank you to you for installing our new stove, it is amazing and we are very, very pleased with it. The speed with which you were able to do this work between quoting and installation was impressive and was perfect for us to have (and use) in time for Christmas.

We found you a pleasure to deal with because you have been very approachable and friendly. The way you work was much appreciated as well... little things stood out for us and set you apart from others: the way you took you shoes off at the front door, laid sheets across all floors, cleared everything up.. it really showed you cared about our home.

We would not hesitate to recommend you, or to contact you for future work that we need doing..in fact we are hopeful that you can carry out a conversion for us next year!
Barry Mctrustery
Barry Mctrustery
Good choice and very helpful staff
Becks Vanstone
Becks Vanstone
Wow! What exceptional service, Chris has nailed every expectation from his guidance on selection and quote from his superb attention and care to detail on installation.

Someone else mentioned in a review how Chris sheeted up and removed shoes, this may seem a small thing to some but it shows how respectful and courteous he is of his customers homes and this is hard to come by.

We would highly recommend his services, our stove looks amazing we absolutely love it. Thank you to you and your team.

Neil and Becks and two very happy dogs who also love it.
Helen Mount
Helen Mount
Chris fitted a beautiful multi fuel burner for us today and we couldn’t be happier. Lovely burner, excellent service and great price.
Derek burr
Derek burr179 days ago
Carole Southern Sinclair
Carole Southern Sinclair2 years ago
I can't express enough what an excellent service this business provide. From the people in the office to the hands on staff it has been 100% all the way. I was even contacted on a Sunday to make sure my job would be completed on time. They were also able to put me in contact with somewhere I could get the parts for my stove, something nowhere else has been able to do.. The engineer has done an excellent job and my stove looks like new.. Would definitely recommend this company.
Renee Aird
Renee Aird2 years ago
We have had our chimney swept by Grate Stoves and Fires the past three years and always been happy with their service. They even contact us to remind us that it's time to book again which is super helpful.

Recently we've had them fix our roof and again, we cannot fault them for anything. Great service. Friendly workers. Definitely recommend.
Tim Redfearn
Tim Redfearn2 years ago
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