Yates Hay Fish Bar

Staff very friendly. But unfortunately I don't understand the high rating. Our chips were old and dry. The sausages had been kept warm for a long time and almost hard ( should have been thrown away) also a lot of black bits in the chips, which should have been cut out. Expect a few but this was a lot.

Usually love this takeaway however today was awful. There appears to be a young girl in there today who I assume is a new trainee. She took our order and was absolutely clueless and didn’t care to be there by her facial expressions. She didn’t know what she was doing and we had to repeat our order but she still got it wrong. I asked for a mixed kebab with no salad due to being allergic to parts of the salad, and garlic Mayo to be on my kebab. Instead she puts ALL salad and normal mayonnaise. Therefore I could not touch my kebab. My partner asked for a cheeseburger with all salad and mayonnaise and she gets the salad, but gets my garlic mayonnaise. Which she doesn’t like. Therefore awful service.

Gone down hill since covid, service takes for ever and a day every time now, still doing a queue outside system, chips are not as good as they used to be as now many times you get your food in awful polystyrene trays! Its a shame as it used to be the best chippy in malvern but afraid Malvern Link and Barnards Green are both better.

Always a friendly atmosphere. Fast attentive service. The food is excellent. What more do uou need from a local chippy? Off there again this evening!

Very disappointed, wanted chicken meat and chips, yet didn't have chicken meat... so had to settle for just chicken breast and chips.......

Chicken, was dry, hard and tasteless, chips seemed to get all the hard bits that noone ever wants....

Gone down hill used to be best chippy around tonight's chips where cold soggy and full of grease won't be going there again

Having been pretty poorly last few weeks, my appetite came back and fish and chips was in order! Since discovering you are my local you are definitely the place to go. Service was great and all staff smiling and friendly. Ordered fish and chips with mushy peas and shared with my daughter. Absolutely delicious 😋

You know what? They were busy. It was 12 and they'd just opened. There was already a queue of 4 in front of me. I wanted 5 meals. They did them really fast. I loved the fish and chips. Price was good. Top marks!