Wow!! Words that will never leave my mouth....WHAT A SAUSAGE! huge isn't the half of it!!, chips served were nice and hot and fresh (which makes all the difference!!) Served by a young lass who spent most of the time apologising for the delay, don't worry hun, it was worth the wait!! Parking is a bit dubious as its on one of the main roads. 9 out 10!! Highly recommend!!
Gemma Young218 days ago
Phoned at 6:25pm and were told that they did gluten free fish and chips. Got there 7:01pm (quite literally as I have a text to my partner giving him my order) and queued for a couple of minutes and were told they stopped at 7pm. They would not budge on making an allowance for being ONE MINUTE late. My partner said ‘did you not think to tell me this on the phone?’ (We drove from Church Village). They missed out on £50 order. I’m pretty sure the owner was not there making this decision. This for me is very poor customer service.
Leeanne Edwards1 year ago
Great fish and chips. Huge jumbo sausages!! Nearly always has a queue, but the staff are very quick at getting you served.
Paul worthington1 year ago
Chicken off the bone unfortunately was terrible, rubber chicken thrown in the bin. The chips were ok.
Paul Magee1 year ago
Really enjoy the food here. Massive sausage lovely chips. Worth a visit
Chris Gough2 years ago
The Fish Factory has to be one of the best if not the best Fish and Chip shops that I've ever used and tastes. I had a simple jumbo sausage and chips with a Chinese curry which tasted absolutely amazing. The jumbo sausage has to be the biggest of sausages that I've ever seen. Reasonably priced and very helpful and friendly staff. I'd certainly recommend this establishment to anyone.
Paul Jessop2 years ago
Went to shop and order food for my staff, got back to office to realise that part of the order was missing. Sent a member of staff back to get missing order, only to be belittled while the shop staff checked their cctv, no apology for the mistake. Very rude.
Alistair Nottle2 years ago
Extremely tasty fish and chips, made more special by being gluten free which means my daughter (who has coeliac disease) could also enjoy freshly cooked fish and chips. Good selection of other food and generous portions. We phoned our order through so it was ready and waiting for us when we arrived. We'll definitely enjoy it again another time.
