Vyzion Fitness

2 out of 5. This gym has great potential, good equipment, like the fact they have a sauna and float therapy, however, the staff need training to offer better customer service. A platinum membership is £55 a month - my first day there - the two girls in the reception area were having a conversation. One girl just pointed the scanner at me - no proper greeting, no questions asked. So I scanned the app. I said it’s my first time in but they didn’t offer to show me around, give an induction, nothing. They also saw I have the platinum membership - which states you get towels upon entry and unlimited hot drinks - none of this was given or even mentioned to me. I found my own way around and discovered where the changing rooms and toilets were. I wanted to use the sauna but it wasn’t turned on, I went to ask and they told me that I needed to let them know in advance if I wanted to use it so they could turn it on as it takes time to heat up. If I was given a basic induction to the gym I would have known that! I really didn’t benefit at all getting the platinum membership I might as well downgrade as Im not receiving even copper service. Funny thing is I also got a family member to join and she said the same thing about her first time there without me mentioning to her my experience. They also charged me twice this month, I called reception to see why, the person didn’t take any of my details, she just said that happens, we’ll refund you if you get charged more than once. I definitely won’t be paying £55 a month anymore.

The gym is now under new management. Looks amazing inside, Friendly staff! The sauna after a good workout is my ultimate favourite. The float tank is also a unique experience! Definitely recommend

Absolutely disgusting behaviour. My wife had joined this gym only for the reason it's a GIRLS only gym, however on 11.06.22 there was a male at the reception. Who disgustingly looked up and down at my wife with his dirty grin on his face. This male was asian mid/late 20s with a beard. Women go to this gym with the freedom of not being preyed on by perving males. This is not tolerated and she will not be returning.

I didn't have any induction on my first day, even though I requested it as I know it is mandatory...and I thought the extra £10 I paid in the beginning would be for the induction as they did in my previous gym. I was only shown around. When I asked for assistance with one of the equipments, I was told by the lady that she didn't know how it works. Another issue to point is that, it happened twice that I went to the gym and they didn't have the room set up for users. The rowing machines were placed in between other equipments, as if they were out of use, and I had to ask them to move it so that I could use it. I've noticed this happened again this weekend with another gym user who was struggling to move the rowing machine away, because it was preventing her to use other equipment.
In addition, I've noticed one the equipments kept a used tissue few days in a row, without any staff members have removed it since they clean the equipments regularly???
Other than that, I like the gym.

The best gym
In the ilford area for females highly recommended staff is very polite and helpful and always greet u with a smile 😊

Is nice n clean, Clean toilets but the main issue is that is very small not enough space to workout... Mechines are not enough no much verity of Mechines.

It’s been just over a year since I joined energise, best decision! The staff, environment and services are just simply remarkable. energise is literally minutes from me so I can pop in whenever I want! I do get a bit crazy whilst training but that doesn’t seem to be a problem at all, everyone does their own thing. When joining they’ll discuss your goals and give you advice on how you can achieve. The classes are also amazing, you really ache afterwards! But that’s good :D So overall, I can’t express enough how much Energise has helped me, both physical and mentally. Definitely give it a go!

I really love this gym, my favourite part is the dimmed lighting with blue lights, it really helps me unwind and relax. However a big improvement would be the opening times :(

On Fridays the gym now closes at 6pm, which makes it really hard for me as I finish work at 5, the gym also closes at 4pm on Saturday and does not open on Sunday. Therefore it is only open 4 days a week, Monday - Thursdays at the reasonable hours of 8am - 9pm.