Virgin Active

Amazing gym. Part of the Virgin elite level of clubs. Fabulous fabulous including altitude room and full sauna steam room etc. Friendly staff and large aerobic and weights areas. All kit is modern and state of the art. They will even clean your shoes and iron your shirts whilst you work out. Great gym!

Great gym and facilities. Even has an altitude room. Would love it if the weights section was bigger. Also would benefit from secure bicycle parking... that's just my bias

Was tempted to try this gym due to their altitude training. Gym is ok, slightly busy. I don’t know what expected effect of altitude training are suppose to be, but I didn’t see the difference. Other than that gym has nice set up. Shame spa area is mixed gender and shame there is no pool. I liked equipment and set up, much better than in ‘home’ club I use (Mayfair).

Love this club. Such a modern environment, with a cool boxing studio. Really nice one-touch wristband system for checking in and using lockers.
Very clean everywhere, and a lovely coffee machine in the lounge. The team is friendly and professional. Such a shame their are closed now.

Very disappointed with the club, used it before the pandemic and it was really good. However, the club is advertised as premium but has had its spa facilities out of action for over a year. The staff have been incredibly unresponsive where I’ve always had to follow up since they don’t reply, when they do reply it’s always followed with an apology that they’ve just come back from holiday or from days off, it seems an out of office auto response is beyond their basic customer service skills.

The staff have been rude with one of the membership consultants telling me if the only reason I joined the club being the spa then I shouldn’t have bothered joining the club in the first place. I had to inform the member of staff it wasn’t the only reason. However, part of the reason they can justify their monthly premium membership fee is for these services and with those facilities being out of action for over a year is completely unacceptable without compensating their members or allowing them out of their contracts.

Very nice gym with great classes. The only cons is the ever closed spa

love the strenghtening and conditioning with Olivia!! Good stuff

Good gym. Helpful staff. Recently not busy at all. Salt room , sauna and steam have been closed for since march 2020 and very poor communication as to when they'll open