Body Lines Fitness
461 Bethnal Grn Rd, London E2 9QH, United Kingdom
3.9
35 reviews
8 comments
GWGV+X3 London, United Kingdom
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Monday: 6–22
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 10–17
Sunday: 10–17
Tuesday: 6–22
Wedneasday: 6–22
Thursday: 6–22
Friday: 6–22
Saturday: 10–17
Sunday: 10–17
Carol, Lisa and staff are absolutely lovely! Always willing to help, even offer to refill your bottle. EXCEPT FOR THIS ONE INCIDENT WHICH JUST HAPPENED THIS MORNING! One staff in particular, 1st time I've seen her, name Vicki? Who removed my bag from the locker, becuase I didn't pay 20p for it..... and along the process had lost something of mine. I actually wouldve have mind it all until she was being rude to me about it! And EXTREMELY patronising this old lady, especially when I asked for the gyms "Policies". She kept saying there are no policies and I should've used my common sense! To me that was very rude! And her tone was extremely rude aswel and then started blabber in all the rules out to me while there was a cue of people behind me, when all I asked for was the policies of the gym. In the end she says to "well, use your common sense and I'll buy you what you lost, just tell me how much". That wasn't nice at all! No apologies, even tho I kept apologising the fact I used the locker not knowing I had to put in 20p. Such a shame, really enjoyed this gym, especially when CAROL and LISA are there❤.
Edit: reduced to two stars. Spoke to a rude lady on the phone this morning explaining the issue I have had with a cancelled membership who was quite abrupt like I was inconveniencing her. Also the £24.00 doesn't reflect for what you pay for. example lockers are below adequate and you have to pay 20p each time to use it and equipments are very outdated!