Samantha Flowers

Wow and I thought florists were supposed to be nice, I get it's 9am on a gloomy wednesday morning but that little blonde woman that was working there between the hours of 9:00-9:20am on the 29th -06-2022 did not have to be so rude and unwelcoming, like I have never experienced anything like that, like just her tone alone made me feel like i was adding to her problems just because I wanted to see what a hydrangea looks like for my next floral arrangement.
I'm new to the area and I was excited to have a florist near me but after the way that woman acted towards me this morning someone would have to be dying on that day to make me walk into that shop again.
Maybe she was having a bad day or maybe it's because i'm Black i don't know but whatever it is was enough for me to take the time to sit down and leave this review because I am still so baffled by the service i received this morning. because that was not a nice environment to be in.

Thank you so much my husbands funeral flowers they were everything we wanted. Bright and beautiful. Your helpful manner and guidance were appreciated Thank you sandra

Beautiful perfect affordable bridal bouquet thank you! Xx

Wow! Every year for numerous occasions I always go to Samantha’s and still to this day the quality of her work amazes me! Nothing is too hard for her. She goes out of her way to get exactly what the customer has asked for. Her customer service is also outstanding. She really takes the time and care which is what anyone would really want. Polite and friendly. I can’t rate her and her staff higher. Thank you so much. I dare say I’ll be in again soon.

Local florist. I decided to use for my Mum's funeral arrangement. The blonde lady was rude and cold, with no customer service skills.

The floral arrangement made how ever was lovely. What I had asked for was quite pacific, the flowers were very important to get right. The secondary flowers I ordered at short notice for delivery the same day due to my daughters flowers not being delivered by her own florist for Mums funeral were again lovely.

I was some what torn about writing this review.

I would not use Samanths Flowers again. The whole experience left me with a uneasy feeling because of that first and subsequent interactions. From some of the reviews I later saw on line, I see this attuide is not a one off. It cost nothing to be polite, and I believe that you are losing repeat custom and word of mouth recommendations which is a shame for a local business I would have liked to support.

Used this flower shop for a recent sympathy spray. Ordered a week before needed. Very friendly and helpful, prompt service. Reasonably priced, delivered fresh on the day. Would definitely use this shop again in the future.

DO NOT BUY, HORRIBLE BLONDE WOMAN. Overpriced and so rude! Customer service is so poor and have been treated so poor, do not buy from here take your business elsewhere!

Hi I would like to thank you for the wreaths for Brian Riley, they were exactly like the the picture. Very easy to order.
Many thanks
Angela Wakeling