The Bay Tree

Bryan Bird is a genius! His flair and creativity helped to make my daughter's wedding a dream experience. The quality and freshness of his flowers are incredible, and his advice was invaluable. Despite travelling a considerable distance (to Carmarthenshire,) his efficiency, and that of Sarah was second to none. Everything was achieved on time and with the minimum of fuss. Do not consider anyone else for your wedding!

The Bay Tree team were fantastic! They did flowers for my daughters wedding and all thought they were amazing!! So glad of the help and advice given by Bryan - he was an absolute genius!!

I’ve been in this florist about a dozen times over the last few years and on every occasion both the blonde woman and male counterpart are always consistently rude and dismissive. They don’t seem to care about customers at all. They really don’t deserve to be in retail.

Never meet some one so rude in all my life .. glad he wasnt doing my wedding

I decided to go to Cowbridge yesterday for a walk around Physic Garden, and was hoping to have a look around a few shops, to support the High Street. I went into The Bay Tree as there was no-one else in there and I am still cautious about going out. I was hoping to treat myself to a nice orchid. I mentioned this to the shop assistant, but she just looked at me, which I felt was quite rude, so I walked out. I have been going there for years, but will think twice before going back. Happily, I made purchases in two other shops and had lovely chats there. That's the way to do business.

I thought it was just me that both male and female owners or shop keepers were so rude and look you up and down in disgust that you are in there . I can see others have had the same issue. I thought maybe they were racist. But clearly they are maybe that but also just RUDE! I think it’s such a beautiful little store and love shopping local but their attitude is so terrible and they are selective who they talk to and help. Terrible! If they are the owners wow they need to get someone else to work There. Every other store on the high street have the most loveliest owners and super friendly and helpful! Just this florist is run by a bunch of rude racists!

The rudest man ever. Took no time whatsoever to help with some flowers I was after. Looked me up and down like I was nothing. Disgusting customer service. Avoid this horrible little man.

Very rude service! The owner gave me a slant eye and said that we do not sell clothes and shoes when I walked into the shop and said I was just browsing. Dont bother wasting your money there!