Peri Peri's Chicken

we love it all the time, the chicken breast sandwich is amazing, best in Gloucester!

The chicken is often tasty but on occasions it is not as tasty. In fact it can be dry. As with most of these fast food establishments their goal is more profit orientated than customer service. Nonetheless it is usually value for money.

Awful experience yesterday evening after ordering direct off their website using package deals, like chicken + side. Added extra dips to make up the minimum spend, no problem. BUT the order arrived without those dips, nor the side of fiery rice. To make matters worse, after I made the effort to phone up and resolve the issue with a refund, the owner refused. Told me he'd definitely remembered packing the rice. Implication: I was a liar! Wow, that got me mad. Then they insisted on delivering the rice and missing dips, instead of my refund (which would have saved their fuel and allowed us to eat while the food was still hot).

We ate the full meal, yes and it tasted good. All sent very quickly after my altercation on the phone. BUT was left in a state of agitation, and felt mistreated and helpless at the mercy of the owner's whims. Sat down to a stone cold dinner. Will never use again.

I ordered 12/06/20 a peri peri wrap meal and a children’s chicken fillet burger meal and Cheesy garlic bread I was told it would be 30 mins. It took an hour and 15 mins to come it was all cold, the chicken burger was missing and the garlic bread was burnt and soggy! I phoned up about 10 times about the burger they Were very rude either put the phone down or told me that someone was bring the burger. I waited hours and never received it. I phoned the next day to be told the manager would ring me back but they never did!
Don’t order from here!!

Why are you saying online via Google? Order is placed you accepts order then 20 mins or more cancel the order? Calling the telephone and no one answering? If your not accepting orders stay offline so people won't bother making an order.

Ordered a pita online. No updates via the portal on the order being prepared. After 20 minutes I went directly to the shop and had to then wait another 20 minutes for my order. No apology or even acknowledgement just indifference. The hygiene in the kitchen is absolutely shocking I could see the floors, preparation service and sides and backs of the grills where they cook and they were disgusting. My pita went in the bin after seeing their hygiene standards front of house and the kitchen. It was sloppily prepared and unappealing with wilted lettuce, half a piece of chicken and no sauce. Avoid this place they don't deserve your business.

Very poor service tonight. First time ordering and never again. Hour and a half late, kept telling me 10 minutes on the phone god knows how many times. Food cold when got here. Straight in the bin.

Wrong food arrived. Apparently they had run out of what we ordered so just sent whatever! Called to sort (twice) and were told replacement on way - still waiting hours later. Very disappointed