Royal Pizza, Chicken & Peri Peri

One of the worsted pizza and chicken shop in this local area.
Not following any health and safety guidelines and zero hygiene shop
As my personal experiences the shop owner and staff are very rude and impolite.
They don’t know to behave with customer.
Waste of money also recommend to food safety vigilance.

NB: Be Healthy stay away from this zero rated shop. (Life is more than offer values)

Absolutely shocking place. BEWARE BEWARE BEWARE
⚠️ WARNING WARNING ⚠️ Don't waste your time or money. They take your order, take your money. Quoted 45mins to an hour for delivery. After 1hr 10mins we called, told just waiting on a driver. After 2hrs they didn't answer the phone so my partner had to drive there. To be told it was on its way. As the food was at least an hour old he told them not to bother and he wanted a refund. The rude little man put the money in his hand and walked off. He even called to make sure the driver didn't deliver the over an hour old food before he would refund. No apology, no food, not a care. We are now out of pocket, its 9pm and now got to find dinner! They couldn't care less about customers.

So how can an order of 1 pizza , 6chicken pieces and 1 portion of fries take almost 2 hours to be delivered?
We ordered online to a 45 delivery which was fine, then got an email to say there was a delay to the order, of course, after it was submitted.
Then when I called after 60 mins, they had no delivery driver. Was promised 5 mins then had to wait another 30!! Not good!!
When food arrived can only say luke warm and not hot!
It’s the first time we’ve ordered from this place for a very long time and unfortunately it may be our last!

Pizza is good. Service is A+. Great staff, extremely friendly. Highly recommend. We walked in and ordered take out, zero complaints!

Avoid. Ordered at 7 pm and delivery expected 8 but arrived at 9 38. It is also very hard to reach them on the phone. I have been to the take away at well and it is an absolute mess. They just take all orders but unable to fulfill.

Doesnt even deserve 1 star.
Was told 45 mins to an hour. Called after an hour, was told driver on their way. I then called 25 mins later, multiple times and they said driver had just left. I then Waited 20 minutes.. again.... after calling multiple times. By now its been an hour and 40 minutes since we called. Dont bother

1 star at best 3rd time I've ordered and 3rd time it's taken nearly 2 hours to get here. Don't get me wrong the pizzas are nice once they get here but are always just about warm. This time was the worst yet they turned up all folded up and good luck ringing up and asking for anything to be done about it as they don't answer

The owner is aggressive and came to my family home after I complained that the food was cold from a previous order.
He did not accept that cold food is not acceptable and continued to argue the point and tried to drag self employed drivers into it.
My issue was how can they justify delivering food on a 45 minute wait that was cold?? All he said was it is not his fault that he was busy!!???
Sorry pal, not the consumers problem.
Never had an issue after 10 years of orders from Royal pizza but never had an owner come to my home and argue like you did and have also not had a business come to my home and make us feel so under valued and threatened as a customer.
Until now we have never had a problem here.
A threatening and nasty owner running this establishment. The drivers are quality and respectful!