J H Kenyon / J Hemp Funeral Directors

Excellent service, very thoughtful, years of experience. Can't fault them.

What can I say. Absolutely fantastic service from start to finish. The team at Westbourne Grove branch were so supportive with me and my family I truly appreciate it and could not have wished for a better company/team to assist with my beloved mothers funeral arrangements/Plans.

Thank you very very much.

I would like to thank everyone involved from The Westbourne Grove team for the smooth running of my husbands cremation. From the first day in their office right up until the day they made a stressful time easy. They helped me make all the right choices. Everything on the day was perfect and very professional, they made the day very special, I didn't have to worry about anything.

Thank you for your impressively professional service.

We established email contact with you, and your answers to my queries were re-assuring and calming.

We initially met you at the 83 Westbourne Grove office, for the establishment of the funeral pre-plan. You thoroughly led us thru the detailed process. You readily facilitated our request for a special, tropical floral tribute. Pricing was transparent and defined. Payment was smooth.

Upon the passing of my father, Kenyons quickly collected his body from the hospital, as per our request. You quickly booked the West London Crematorium. Our second meeting to finalize the funeral plan was again based on precision and a meticulous process. All your tips and warnings on pitfalls to avoid were well received. Indeed, many of them attempted to come true but were averted because of your forewarnings.

Our third meeting for the open casket viewing at your office’s Oak Tree chapel was most re-assuring. Your team’s preparation of my father’s face and dressing in his final suit were immaculate. He looked so peaceful. The tropical floral tribute was outstandingly beautiful!!

On the day of the funeral, the entire event was flawlessly smooth and completely as per plan. The West London Crematorium’s live audio and webcast and off-line recording were well received: we are completely satisfied with the downloaded video. Pls also thank the attending Funeral Director, and his team of pallbearers, for their courtesy, respect and helpfulness. The coordination between the 2 of you was complete: we never detected any issues that had to be corrected as potential variances from the pre-agreed plan.

Our fourth and final meeting at your office to receive the final documentation for the scatter tube was quick and efficient. We also appreciated your extending courtesies to us as we finalized our overseas travel plans in your office, for the next day, to repatriate my father’s ashes!

Once again, thank you for your exhaustive, communicative, professional, respectful, compassionate, and effective guidance in helping us navigate the process of planning and executing my father’s elegantly simple funeral service.

Best regards!

I would like to thank Antonio Ayala and Mark Hanford at J H Kenyon who have guided me at the difficult time of dealing with my husband’s cremation with professionalism, compassion and sensitivity. Excellent from the first moment to the last. My family and I are immensely grateful to the whole team.
Mrs Diana H.