Orchard Funeral Services
31 Hawthorn Rd, Cherry Willingham, Lincoln LN3 4JU, United Kingdom
4.5
8 reviews
8 comments
6GVG+W9 Cherry Willingham, Lincoln, UK
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Paul & Janette helped guide me at a very difficult time & I cannot fault the funeral provided for my Mum.
The setting is lovely (go & see it-I wish I had!) & we were able to make Mums service personal & as she would have wished.
Thank-you xx
I'll be honest, my family and myself are shocked at the service we have received from Orchard Funeral Services, specifically Paul himself.
For my grandads funeral not so long ago, he was not only disrespectful but the least bit comforting during such a hard time. Firstly, during the reception, he asked when my family would be leaving about an hour into the event; baring in mind some family members had travelled from down South to be there.
He then makes the comment 'hope to see you again soon' with a smile on his face which although he may not have meant it horribly, is very questionable wouldn't you say?
Most importantly, upon booking with Paul, a family member had told him that they wouldn't be able to pay him until the insurance came through and he said that was fine. While it did take a couple of months due to the insurance company, during this time Paul was not understanding whatsoever, even when individuals were hospitalised, and even began to threaten family members with the notion that he would dig back up the grave.
I would never book with this service ever again, and if you're looking for the perfect way to say goodbye to a friend or family member in peace and harmony, Orchard Funeral Services is not it.
One good thing to the experience is his wife & other staff members who were lovely to speak to.
I cannot recommend this company highly enough. Thank you from all the family.
I cant speak highly enough to convey that Orchard Funeral Services deliver on every level which brought us comfort and peace of mind. Its difficult to make a complex process simple but you just have that gift. Paul, thank you for your being there with us at all times. Every time we called you it was reassuring. You gave us your precious time. A true gentleman and an angel of mercy. Thank you.