Shackletons Home & Garden

I went yesterday Friday with my mum. I want to express my thanks to the lady on the checkout..dark hair and glasses working on garden section. My mum uses one of their wheelchairs to get round and we needed some compost. I couldn't even lift it off the pile. We don't drive but the lady suggested we ask if the taxi driver could help us unload it. She carried it to the til waited for the taxi with us and loaded it into the back. This I should add was at the end of the day. It was so lovely to meet with such kindnes and to find someone who genuinely wanted to help.
Without her help mum and i wouldn't have been able to purchase the compost. It may not sound my h but to have someone that tries to resolve problems with kindness is wonderful. Thankyou

Amazing place. Variety of home and garden goods are vast. Great for that something a little different. Well worth a visit. O and a great cafe for a coffee or a breakfast.

Well we only called in for a cup of coffee, but wished we hadn't. The cafe was packed and people were tucking into what looked like a great brunch offering. Next time we'll just have a light breakfast at home and enjoy what looked like a very nice cooked breakfast here.

I like to call in here if in the area it's a really nice centre with good quality furniture. Some things are quite expensive but you get what you pay for. The cafe here is one of the best you'll find in a garden centre.

From meeting Steve in the Furniture Department (+ changing my mind 3 times) to meeting Ben (telephonically) in the Logistics/Delivery Department to the delivery of a gorgeous suite by Carl + Steve - 5 Star service from everyone. Truly exceptional staff - thank you so much for a great experience - Cheryl

Bought these two set of garden furniture last year they where not cheap but liked what I seen . So went ahead with them , they have been coved up with the cover I bought for them over winter. Now finding that the wood is splitting on the table top/ legs/handle on small table. The the leg on small table rocks I think to short ? . I have asked them what to do as I have looked after them but no joy from the company not good service at all they do not want to know . It say they they have 5 year warranty on it but no wants to do anything for us . I do not recommend to buy these due to customer service. My friend has the same problem no help from the company with her problems .

Lots of great items but not cheap..... no help from staff members when wanting to buy a candle holder for a table centrepiece.......wanted certain candles but no offer to help me find alternate ones when they only had 2 candles that i liked, when it needed four. If I worked there I would have gone out of my way to try and locate alternatives in the extensive shop. List out on a sale worth £70 +!!!

The shop is well stocked with furniture, wall art, decor ideas, garden furniture and plants, gifts and so much more. The cafe is excellent and well worth a visit. It is so popular, you might have to queue to get in.