Appalling!!! I'm 72 years old and cold!!! I ordered through Boiler Juice and was given a date for delivery, the day came and went - no oil! No one contacted me. Eventually after toing-and froing another date was given, this date came and went - no oil! No one contacted me. I'm 72 years old and have had no heating or hot water for 6 days...and counting! Don't bother to ask anyone at Certas to phone you back - they won't! Don't bother to email Certas, no one will answer it!!
Richard Harwanko167 days ago
Easy to order online, cheapest supplier at the time, opted for a 2 week delivery that arrived in less than a week.
Lara2 years ago
Avoid this company at all cost !!!!!! Do not try to speak to this company. Awful communication. Take your money, don’t provide the goods. No where to complain and staff know nothing just pass you on or don’t call back. If elderly or vulnerable please go else where they won’t prioritise !!
I ordered through Boiler Juice and was given a date for delivery, the day came and went - no oil! No one contacted me. Eventually after toing-and froing another date was given, this date came and went - no oil! No one contacted me. I'm 72 years old and have had no heating or hot water for 6 days...and counting!
Don't bother to ask anyone at Certas to phone you back - they won't!
Don't bother to email Certas, no one will answer it!!
Do not try to speak to this company. Awful communication. Take your money, don’t provide the goods. No where to complain and staff know nothing just pass you on or don’t call back.
If elderly or vulnerable please go else where they won’t prioritise !!