Texaco

Petrol spillage on most pumps, dirty. Staff rude, demanding (when told off and threaten We'd complain to texaco HQ to we got an apologise)

Petrol not greatest and also prices aren't so competitive.

AIR PUMP IS FAULTY - left with lower pressure then I came with

Excellent fuel price. The manager is really good, very friendly and welcoming. We can find all kind of food there. I will go there back for sure.

Came here for many years for the fuel or car wash. But now, I had enough of the rude staff at the shop. I only pay for petrol & car wash tokens. How can people be so rude when I just ask for a car wash token and to pay for my fuel.
This place doesn’t deserve to be open! I’ve always been polite as usual, but the mood of service we get in return is absolutely inappropriate for a store staff. It’s not just with me. Previous customers in line had the same treatment. I’m just asking for a war wash program - and pay for pump number thanks. It felt like I was demanding something never seen before. I’m fed up of this place. Will go elsewhere now. Been too nice for too long.

Extremely poor level of customer service from guy named Maha. No hello, no goodbye no thank you and during serving keeps talking in foreign language with his mate which did make me feel uncomfortable as I have no clue if they don't talk about me. This guy need customer service training.

fantastic place so close to town. Hopefully will not turn into a hotel like the rest of albert embankment

Show up note on window ...back in 10 minutes in rest room.
Loada of customers waiting at the pumps to fill up.
Not good service.

This is the worst ever Petrol station when it comes to state of repair. However, the shop within it (Londis 24/7 branch) has a really good selection of goods at reasonable prices - particularly car care products' stock is of unusually wide range.

As for staff members' behaviour and customer service in general, it is really both ends of the same scale - based on my experiences of approximately a dozen occasions I purchased items here - they can be impolite, patronising and literally yelling at their-by that point timidly stunned - customer as well as attentive, pleasantly smiley and helpful, including anything in-between. Such a variety of behaviours on a range that include the opposing extremes too, tell me that there is no effective, competent, pro-active leadership but reactive line-managing at most. Therefore, the customer experience is down to individuals interacting with and attuned to one another, which is limiting to both sides - as overall performance feedback from the boss and the reflection staff can undertake to inform their level of competence affecting their self-confidence and self-esteem becomes scarce and random, i.e. not enough for healthy boundaries to be set and maintain so bad behaviours normalise quite easily whilst excellence does not get encouraged and after a while, there is no noticeable, if any, difference in experiences of working life as in relating to the boss regardless, whether one works hard to be excellent or not so hard and performs "adequately". This way, particularly in cases of persons who take pride in the jobs they are employed to undertake, it soon will be learnt that the efforts to be excellent do not worth it.

And here's the long read part:
The lack of leadership, from this particular viewpoint of contrasting staff behaviours, may not be profound on the excellent-turned-mediocre person but definitely is significant as it impacts the way they relate to work or seniors for many years to come. That, in turn, will stop them to be curious, creative, and courageous therefore, not only missing out on opportunities that, if they are lucky enough to encounter a mid-life crisis, would provide the very last opportunity to pause, reflect and become clear about certain fundamentals that determine how they will make choices from then on, which milestone appears to be essential in having a meaningful life and arrive to the place of happiness that is also labelled by the term "fulfilment", That, as a lived experience of - and in any culture - is vastly different from contentment/acceptance/being complacent.

Men - according to shared views of those who research our contemporary culture and peoples' values - are likely to be disproportionately affected by such inadvertent adversity as their number one value the place to be the primacy of work.

1. Don't buy fuel here. Last time I did it was contaminated with water. My mechanic said that it was basically all watery fuel that broke my motorbike down. I tried to raise a case for refund with them directly but they said that it's impossible without even thinking about it or trying to understand what happened. Wonder how the fuel prices are always so low!
2. Super rude people work there, no matter how kind you hare to them