Shell

Staff are friendly and helpfull...but....the car wash and jet wash regulary breakdown, especially in the summer. Prices are fairly close to the nearby Sainsbury Petrol station

Not too impressed with the service I had today. I was buying cigarettes for my mum (I'm 18 with valid ID) and gave my ID to the staff member who tried to refuse the sale because my ID wasn't valid. The type of ID I had was widely promoted on the posters next to the attendant as acceptable ID, so why he wouldn't process the sale I have no idea. It took me pointing at the posters they had up, my date of birth on my ID and the PASS hologram for the attendant to process the sale. Would get better service in the Sainsbury's across the road than here - wouldn't recommend to anyone.

Visited after the 2022 refit. Completely new and spacious petrol station now. Friendly staff member behind the counter gave excellent service and the little Waitrose is perfect for picking up the essentials.

This petrol station no longer has a car wash, despite what it says on the link to the official Shell website above. No car wash anymore.

I want to warn everyone ! As you know in all Costa machines, he pours a full a cap! So this one was adjusted so that you get less coffee for the same money! As far as I know, this violates Costa's politic.

Terrible service . Wanted to use water and tyre pressure and water . Paid and didn’t work . Was then told my fault due to be not reading sign - sign was invisible and hidden . V poor customer service

Incompetent staff.. didn’t want to scan my shell card after shop purchase only.
Demanding better training and customer service skills .
Unique place

One year ago I gave 1 star to the worst shell station in London. One star confirmed year later. Nothing is working, air pressure and vacuum out of order. Bad customer service. The car wash is not working half of the time. Even one star is too much!