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Shell

296-306 Ley St, Ilford IG1 4BS, United Kingdom

Shell
Gas station
3.3
60 reviews
8 comments
Orientation directions
H37J+FX Ilford, United Kingdom
+44 20 8553 4591
find.shell.com
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Mercedesaclass170cdi
Mercedesaclass170cdi
This petrol station has a hand car wash attached to it, I been using it since it opened, always excellent car wash, they had a special offer for chauffeurs too, they now changed management of the car wash, many of my fellow chauffeurs advised that the service has gone down, and the car washing was below standard, so they now use the Ley Street car wash, I only found out today just how bad the service is, took my car there for the standard wash (price was hiked up), they were missing lots of areas, which I had to get a damp cloth and do myself, one of the owners said I have to move, I told him that the washing was below standard, he then said " you should get your car washed at another car wash then!" the new management say that all of the washers are managers so you cant really complain to anyone, the best thing you can do is take their advice and go to another car wash, such as the Ley street car wash a few yards away, I should have followed the advice of other drivers that have changed since change of management here . Its really not worth paying £12 to have to use a cloth and do the areas they missed, and also deal with staff with no customer service skills at all.
Sandra Chellum
Sandra Chellum
This petrol station has a hand car wash attached to it. I was using it for months , great customer service and rates, it’s now under new management and the prices have been hiked up, they wash so fast they miss bits, you have to get a cloth and it yourself. While you cleaning they will tell you to move, one of the owners will tell you to wash your car at another car wash next time, this new management has no customer service. If you want your car washed properly go to another car wash, these guys are not bothered.
Jas Singh
Jas Singh
Good petrol station, managed to fill my new car with Petrol for the first time and didn't experience any issues. Price wise decent as how my car goes and filling up is relatively straightforward and the pumps are precise. I paid exactly what I filled up.
Samsung Forgher
Samsung Forgher
Very good petrol site with car wash currently £6. There are 8 pumps and the site owner is very nice person. Shell petrol price is high when compared with other petrol sites. There is an cash machine outside and electric car charging present at the site. There is an tesco next to this site.
F G
F G149 days ago
Diesel price on 23.3.22 was 181.9. After the announcement of the 5p cut in fuel duty, the price was RAISED by 5p to 186.9 on 24.3.22. Will definitely never use again. See my dashcam photos for proof.
Cosmin Cos
Cosmin Cos149 days ago
Unprofessionally and rude staff , Shell go scanner never works , and apparently you cannot scan it anymore if the amount is ready to pay on the card reader ? It’s open 24 hours but when you try to get a coffee on the night time , they open the machine and apparently it gets broken in the night time .
Staff sleeping , you have to bang on the window to get the pump working
Dil Ccl
Dil Ccl210 days ago
The people working for the car wash and their customers are smoking inside the petrol station. How is this allowed. This is very dangerous. The staff of the car wash is smoking while cleaning your car. I have reported this to the police. This should not be allowed.
M Ditta
M Ditta332 days ago
Fuel handle leaking got diesel all over my hands. No gloves or tissues in sight. Complained and asked for some tissue to clean my hands before I touched my bag. Complaint and request totally ignored. When I complained again, I was told to ‘learn some manners first’. This particular staff carries a chip on his shoulder, never a smile or hello returned. When I left he was making gestures through the window?? My family and I family top up our fuel here 3-4 times a week, but today I’ve had enough of their ignorance. Wish I could return the £80 fuel I had just put in, will be taking our business elsewhere.
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