Shell

The worse petrol station EVER !!
NO TOILETS !!!
Poor customer service !
Closing at 21.30 even the website said 24h !!!
AVOID !!!
I only used because it is the closers one to my needs!!!
Again, AVOID AVOID !!!

Update 11/03/2022
I'm refueling usually because of the size of vehicle at pumps 2, 4, 5, 7.
All are have the stoper hold at handle damaged !!! When you refueling more than 50l at hight tank you will fell that pain at your hand specially when you have medical condition like arthritis !👎
When I ask why are like this the gentleman from the counter told me to ask Shell !👎
Shell I'm refueling every single day more than 100l/day.... Sometimes 350 - 400...
I have arthritis and believe me : it's painful ! H & S said the same !
What you are saying ????🤔🧐
I'm not telling you pumps are limited at 100l and my card doesn't have limit on it... The ,,gentleman" refusing all the time to put more than 200l... I need to go inside pay and come back to refuel... Go inside and pay again... No brainers !!! Unlimited is unlimited !!!! 👎
Finded ESSO in Barking Rd :)😉
Politie staff, 24h/day 👍👍

Update 23/03/2022
Shell this is a shame for you approving a place disgusting like this to run under your badge !!!
No customer service, damaged pumps, arabish everywhere around the station, no toilets, disrespectful staff when you dare to ask something !
But you are top prices on the market ! Lol

Terrible customer service, blocking distributors on the right side so nobody can use it. Reduced number if distributors extends waiting time. Today I couldn't use the pump no 7 with v power petrol as apparently this is in his blind spot ( never mind me using this pump several times in past). I had to wait for the customer in front of me to fuel up, pay and drive off. There is no sign for customers to inform about this issue. Just don't use this station if you can. I will avoid it in the future. This station brings Shell reputation down. Very disappointed customer.

Edit.
Thank you Shell for your time to reply. I have also made an official complaint through a complaint email on your website.
This has been accepted for review and I am awaiting this.

This is not 24 hours

Went there at 11.50pm on a Friday and it was closed

The biggest lie is the are ofcourse not 24 hour open and keep misguiding people. They close by 10pm latest, sometimes earlier without any notice. Every single product inside the shop is overpriced. The owner definitely a super greedy person.

Disgustingly rude staff. There is one particular guy with glasses who I believe specifically wakes up in the morning and decides he's going to p*** people off.

I told him about 5 times my pump number, but he continued to ask. Then he made a comment about why I can't say it loud enough.
I also noticed him doing this to a woman who was once in front of me in the queue.

Very rude a vile little man behind the counter.

No accurate informations.

They are not open 24/7. Don’t go there during emergency

The owner of this gas station is a very rude and arrogant guy. He misbehaved with us today with inappropriate words . I wont go to this ever.

What I meant in my previous review is that she’ll, as many as others petrol stations in London have no toilet accessible to customers.
And I would like to know why that is the case. Let’s say you are a delivery driver who spends most of the day driving around. You will need to refuel, grab a sandwich and use a toilet.