Shell

Petrol station with Budgens Store, car wash, jet washer, Air and water... Hot and cold snacks and solid fuel supplies.. Amazon locker(Harriot) also located here..

The jet wash facility is CONSTANTLY closed and reopened every week. No continuity whatsoever. Will not be using this garage anymore.

One of the female cashiers rude and obnoxious. Turning off pumps mid transaction for no reason. Leaving me with not enough for my journey, but leaving me needing to give them some money. Disgusting service. If there's a problem, don't activate the pump in the first place. I'll gladly give my money to another garage.

They have to put more sellotape around the vacuum cleaner hose because it leaks air and it's strength is reduced. Or better buy a new hose. The petrol is good but they must fix little things like this sellotape.

All the staff are great

Lady on counter doesn't know Shell rules.
I lift my helmet visor like it says on Shell policies.
The lady insisted and ask me to take off my helmet even when I was complying with Shell rules.
Later I show the symbol to the lady and the ignorace won and no sorry.

Please Shell, tell me what is the rule:
The lady counter rule
Or
What you say very clear to costumers?
(Took a photo of your rule)

Harrasment, no sorry, ignorance and even when I show it clear the rule the arrogance go on.
DISGRACEFUL

Thanks

Stay away from this jet wash until they fix the broken hose. Got "water cut" on my finger from this broken hose today

Great petrol station, quick and easy service, polite staff, good selection of products inside and covid compliant