Wellspring Surgery

They need to find a new receptionist because whosever on the phone shouldn't be working with people or in surgeries at all. Why an unqualified person decides if I need an appointment or not?
Very hard to get thru as well, you can keep calling them, sometimes takes at least 10-15 calls for them to pick it up. Yesterday finally got an appointment, really needed some antibiotics because of really bad tonsillitis and the doctor denied to prescribe me with them and I quote "It's just gonna be couple of days and you should start getting better, hopefully. I don't want to prescribe you with antibiotics, because overtime bacteria gets resistance against them"
Well I don't know her name, but if I'm asking for something, please be polite and listen to your patients, because atm I'm in Queens medical center with really swollen glands, can't even eat or drink and been throwing up. Definitely don't recommend this practice and I will be looking for a new one myself.

This GP Surgery seems to be run by receptionists and a Practice Manager's that think that they are Doctors. All the Doctors of the past have left. Avoid this GP at all costs. Incrediblely poor service. They are saying that they cannot do services because the Nurses and Doctors are ill. I have my suspicions that this GP Surgery is closing. This GP is a prime example of why health inequality still exists in poorer areas. Beware if you receive medical advice from the staff.

Oh my God!!! I saw yesterday in this medical clinic how they did not help a man who asked for a blood pressure measurement because he felt very bad and he had pain in the chest, they wanted to throw him outside. Not humans work there, but monsters !!!!!!!

I DO NOT RECOMMEND THIS MEDICAL CLINIC. RECEPTION STAFF WAS AGGRESSIVE TO MY SICK OLD DAD. JUST LIKE THE OPINION BELOWE. THERE ARE MONSTERS WORKING THERE !!!!

I have read some very negative comments about the Wellspring surgery. I can't believe they are writing about the same practice that I attend. I have been with Wellspring for many years and have nothing but praise and respect for all the staff. I have always been treated kindly and professionally. The NHS is really under pressure at the moment and I think that Wellspring is trying so hard to maintain excellent clinical standards and service. It is frustrating for all to have to wait for appointments but

This doctors has done nothing but neglect my medical attention now for over 17 weeks I have suffered with sciatica really bad to the point I have now lost my job ever time I call for help I get fobbed of with excuses I really need to speak with some one who can put me in the right path to recovery I'm in a lot of pain to the point I can not sleep with it its effecting my mental health I'm getting really depressed and yet I still carnt get to see a doctor at well spring since I changed my doctors my repeat prescription has now been cancelled what I need for my cluster head aches this doctors needs shutting down

I had an appointment for midday to have my baby’s injections, I was made to wait 2 hours and after I saw a lady that arrived 5 mins ago with her baby for injections go before me, I asked the receptionist how long it would be and she said not too long, my baby was hungry, restless and crying and I was made to wait another half an hour before I said they need to just cancel my appointment because I can’t wait any longer. They said I’ll be next (which was an extra 15 mins) and then the nurse was annoyed that I’d pulled my mask down to try and calm down my baby. She then proceeded to be rude and said they shouldn’t see me because I was 15 mins late, when I kept repeating I was only 2 minutes late because I was finding my mask in my bag and there was a queue at reception, she then checked and it turned out they’d written I was only 5 minutes late. Even if they have a strict no late policy then why wasn’t I told I couldn’t be seen rather today rather than making me wait 3 hours and making me lose my shift at work. I have a problem everytime I go here, honestly if you can choose another doctors, choose the other one, I think this must be the worst one in Nottingham

I have been with this practice at since it first opened which is some time ago. I am alive today thanks to the staffs knowledge and dedication.Around six years ago my G.P. told me that he routinely sent patients of my age, (seventy) for a prostate cancer test. This was not the standard medical practice at the time. I was feeling 100% fit. That's the thing about prostate cancer,there are virtually no symptoms. My results on the Gleason test were rated nine out of ten,aggressive. After thirty-eight sessions of radiotherapy I am now in good health. I now always tell my male friends of that age to take the test. One didn't.and sadly died.
Thank you Wellspring Surgery staff,