Threads
7 High St, Harpenden AL5 2RT, United Kingdom
4.6
36 reviews
8 comments
RJ7W+W2 Harpenden, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
Then they moved to their current High Street location........ more space for gorgeous gifts, equally lovely service.
But, since about a year ago,the service level has dropped hugely, with assistants who are only intent on taking the money and putting the items into a bag, no chat, no smile, no interest in the customer.
The other day, I went to view their Christmas ornament display. I love these ornaments and , each year, it has become our family custom to buy a few more for the tree.
Armed with this year's choice I approached the till, to be met by an assistant who had no interest in the purchase, no conversation, no smile. Only for the fact that there were other people waiting to be served, I would have asked her to cancel the transaction as she turned something that should have been a pleasurable occasion into a dismal event.
I like to support our local shops but this is it for me with Threads....next year I will buy a few more ornaments for our tree, but not at this unfriendly establishment.