Morrells Stores

not good

had me wait two days for a delivery after being given a price by one assistant.

tool arrives and Im told it will be 30% more than I was told.

no apology at all and am now struggling to get the tool to start my job in time,

go elsewhere or look online

Morrell's is a good store for the West End.
They keep a higher range of tools/parts etc for the higher range stuff.
When we needed some diamond cutting disks for a job in the studios Morrell's was the only store that had them and saved us a trip out of the West End.
The main man there is knowledgable and helpful.
A good quality asset for any tradespeople working in the West End

Needed some screws but also wanted some help choosing which ones were fit for the job - staff were really friendly, helped me figure out the ones I wanted and gave me a great price! A brilliant, well stocked local hardware shop!

My favourite shop in Fitzrovia. The store doesn't look large from the outside but it has a lower floor in addition to the ground floor - and the inventory is very efficiently displayed. The staff are very knowledgeable, helpful and friendly (even the odd joke at no extra charge). I'm not very DIY savvy, but Morrells staff have advised me on virtually all of the c.20 projects I've done and their advice has been spot on, delivered in a clear and non-patronising manner, saving me several hundred pounds.

The new owners make a world of difference. I’ve been in a half a dozen times, the staff is always friendly, they give good advice and the prices are reasonable.

A welcome change!

Members of the staff very friendly. I got new keys cut in no time. Excellent service.

Great selection and decent pricing!!

Excellent customer service from Rahul as always. Many thanks for helping sort out my bicycle!!