Screwfix Nuneaton

Now accepting in store ordering instead of click and collect only but you'll need to take a list of catalogue numbers of items with you to order in store as there are no catalogues out to look through. I used in store ordering so I could use a voucher I'd been sent that could not be used for an online order. Good prices as usual and everything I wanted was in stock.

Took ages to get through on the phone, i was talked through all sorts of rigmarole press 1 press 3 press 2 still never got to talk to a human

Had what I needed, staff were very helpful 👍

Queuing can be perplexing and laboursome. Some items which show up as "in stock" actually have to be ordered and available for collection 24 hours later

Nice friendly staff in the trade section. Helpful finding anything you need.

Usually have everything I need in stock or can next day the item for me which works really well.

Would really recommend if you need things quickly with great service.

Staff are also great and helpful if your disabled you have great access for a wheelchair, staff help with bags/boxes for your items and have even offered to take things to my car.

Wouldn’t use anywhere else in the area if they have the items I need.

Easy to order, have to select the item to see if it's in stock at preferred store which is annoying. Easy to check out with a login. Very quick to notify items available to pick up and then make you wait when you come to pick up. Got items as expected.

I usually click and collect, pick up is always very quick and staff are good, had a couple of things broken or wrong but they were replaced straight away while in the store. Only thing to be aware of is they will not allow collections while they are taking delivery. Last time this happened I was told it would be 10 minutes so I waited, this happened 3 more times before I had to go and come back the next day.

The Car Park is very convenient, CV19 precautions are taken on very well. The service is good, but the ability to solve problems is limited, as there maybe solutions to these problems which are difficult to solve due to lack of finding a solution due to lack of experience from Staff. There might be a product available, but to find it, by looking through the Catalogue or on Counter Computer Screen, is very tedious and difficult to find at the Counter. Lack of stock held on site is limited, & to order overnight has to be considered the only way to obtain what you need.