Toolstation Exeter Marsh Barton
Unit 4, 20 Alphin Brook Rd, Marsh Barton, Exeter EX2 8QF, United Kingdom
PF3F+F2 Exeter, United Kingdom
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-Generally lower prices for equal/similar quality products available in Screwfix, Machine Mart, B&Q etc.
-Open 7am-8pm most days (so are the competitors to be fair)
-Staff are very reasonable (might even re-open the doors to the shop for you if you arrive bang on closing if they haven't turned the lights off yet!) and helpful if you are looking for guidance on what to buy
-Parking at this site is basically never going to be an issue. In contrast to Screwfix on the opposite side of the road where I've had to wait to park before (first world problems, I know...)
-Returning stuff you don't need is less 'slick' that at the previously mentioned places. You need a physical receipt, or to trawl through the receipts on your phone app, which are presented as a list of order numbers which is tricky to read.
-Returning stuff for cash as opposed to exchange/credit seems to depend on the staff member you're talking to (I've not figured out their formal or informal policy on this yet)
-Sometimes toolstation is more expensive than the previously mentioned competitors
Upon re-reading the above, it does feel like for anyone who is organised and knows exactly what they want, toolstation is a no brainer most of the time. I've only had great experiences at the Marsh Barton Branch, and frankly I love that they're now opposite to, have better parking arrangements, are generally cheaper, and yet somehow is less busy than Screwfix?!
Had what I wanted when I wanted it
Appalling service from this store.
staff member "Pete" described himself as the store manager was particularly rude & uncouth.
Word to the wise. Screwfix is directly opposite. Clean store, knowledgeable staff & quality products at a good price.
Steer clear of this toolstation.