Laptopbitz Limited
8 Chisnall Brook Cl, Haskayne, Ormskirk L39 7AB, United Kingdom
2.7
14 reviews
8 comments
H28J+9G Ormskirk, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
I ordered a ~£100 laptop palm rest from Laptop Bits that was on a 2-3 day back order and standard delivery. I waited 31 days before contacting them to cancel my order. The company did not reply to my cancellation, and did not reply until i sent several further emails and even a support ticket through their website, only replying after i threatened legal action. (27 days after the initial cancellation) They confirmed that the order had been cancelled. I have now waited 58 days and still have not received a refund. They initially told me that it was an error by their account team, however i have still not received my money back. They have had my ~£100 for 132 days. I am now talking to Trading Standards and will be starting legal proceedings against this company. *DO NOT BUY FROM THIS COMPANY*
Do not buy from them
EDIT:
funny
I have not had any reply from you yet you claim to have replied to my email
as it stands it has been more than 30 days since placing order and order is currently 20 working days
which is 6 to 10 days passed when i was meant to receive it
sorry but still stands
1 star
From the day I made the purchase to the day they finally refunded me was about 4 months.
Not organized, not honest, not empathetic. A poor excuse for a tech store.
Again, DON'T BUY FROM HERE!