Pinnacle Plumbing And Gas Services

Had an issue with my boiler, he was extremely helpful (and patient with me!) to address the issue over the phone. I will certainly be using for future boiler services etc. Very impressed

What a lovely lad. Tim was on time both to quote and to start work. He kept me updated every step of the wa. He doesn’t settle for second best and is precise and thorough with all his work. I will definitely use Tim again and am already recommending him to people. Thanks again

Well done .....keep up the good work

Last year they called and done my yearly service , a week later there was water coming from the system , they called and said they had sorted but may have issues in the future , Dec this year got email to say my service was due , contacted them no joy from Calls or tex , wasted a month trying to contact 🙈 finally got someone else who advised they had qlued a part on which was not working and water was leaking , part replaced by another company all good now , Wud not use pinnacle again as they charged me for service and then came back glued part on and charged me again , not fair to customers when you put trust in . And no customer service to get back to me after numerous attempts

Had an issue with our boiler. Made one phone call and later that day the boiler was fixed and back up and running. Extremely professional service and would certainly use them again!

So I phoned up this morning as my boiler wasn’t working. Within seconds he was talking me through the fix over the phone. Clearly no their stuff. They clearly won’t come out just to charge you for something that can be fixed by yourself. Which means if they do need to come, they actually need to come. Highly recommend for this alone.

Initially I received a good response and one day was spent looking into various issues with the heating and hot water system. However, after that I have made several communications for the work to be completed and had no response at all. I have now given up with Pinnacle Plumbing and I honestly do not know how they run a business when they do not respond to any phone calls or messages. Very disappointed and I will not be wasting any more of my time trying to contact them.

These guys are amazing. I contacted them as I had no heating and hot water, Tim contacted me and gave lots of advice to try and get it working and when I couldn’t two lovely engineers came and got it working. They try and keep the cost down and keep you informed at all times. I would recommend them to everyone.

Tim carried out a very well priced install in our Devon long barn. We could not decide on a fuel, so Tim talked us through airsource heat pumps and HVO to replace our old kerosene boiler. We ended up going for both which has drastically lowered our carbon footprint and our running costs. We are very happy we found such a specialist.