E Dugdale, Sons & Grandsons

Superb company. I had a boiler breakdown and despite their Engineers being busy they managed to fit a visit in the same day. The Engineer was excellent and fixed the issue immediately. I will be using them for my boiler services and other work in the future. Thank you.

These guys are not reliable at all. They quite often dont turn up and their office always has a polite reason .. Leave jobs undone for months and unless its a worthwhile money making job they wont bother. Very polite but one to bypass.

Had a complete bathroom refurb. So professional and a fantastic job. Would definitely recommend to anyone. Thanks so much
Suzanne St Anne's on Sea

Pleasant and efficient to deal with. Always come when they say they will. Do a good job.
A family business that cares!

I had a new boiler fitted 2 years a go and they were great, so didn't call anyone else when we needed new radiators fitting. The guys gave a fair quote and did great work hid the pipes very well.
The fitters dealt with my wife and she said they were very friendly and accommodating.
I would highly recommend them for plumbing/heating work

Rang them 3 weeks ago to get a quote for work to be done. Plumber came took details and photos of work needed. Never heard anything for a week so rang office lady said she would talk to plumber and get back to me. Still no response 😕

Job was to replace an old condemned standing boiler with a new Combi Gas boiler, including capping off the old flue and installing a new flue system to the flat roof above. Malcolm who quoted, explained everything very clearly and provided a very competitive quote compared to other companies. The job was booked in quickly and the two lads ( plus roofing contractor to create the new hole for the flue to escape through the flat roof) were ALL very professional and courteous throughout their time on site. Job was completed exactly as promised and the system works a treat.
THANK You to your team for a FANTASTIC job - very pleased!

Made an appointment with Malcolm Dugdale for him to come and cap off a gas supply so I could relocate a boiler to upstairs and then for Dugdales to install new pipework so could be put back in to use.

On the day of the appointment there was a 'no show', so I contacted the office but had to leave a message. I was called back by a lady stating that there was no appointment booked in, I explained what had previously been discussed with malcolm....... she said she would try to resolve. I got a call two hours later from a lady stating that their Gas Engineer would not come out to move a boiler.

So, having waited over a week for an appointment for then no-one to turn up, then a call stating that their engineer would not 'cap off' the gas supply, I am disappointed.

For those that have had positive experiences with Dugdale then great but if you are looking for a plumbing company/gas engineer please look through the reviews before deciding whether to use.