Nice chalet newly refurbished is clean and cozy and overlooking the sea that’s only a big points other than that the place is boring and very quite . Not much people . No entertainment for family and to my kids . Lack of activities and entertainment. No shops , restaurant only 1. Small baking place . They prioritise only 5yo below kids and my 8yo son not enjoying even the colouring . Lifeguard is not polite talking to my husband older than him when he told is not allowed to go down the pool must use the stairs . There was no entertainment below 13 yo . No activities outdoor and no free breakfast at last day unlike the other parkdean site. I booked for a breakfast but doesn’t say any age restriction but when we went there they said only for 5yo but how about my not excited to go there to join. So disappointing. Small place and far from the beaches and attraction. Very small place is design for sleeping only not for a family so I suggest book a bigger themed park with load of activities inside
Tanya Jones227 days ago
The three stars were for the accomodation. It would of had 5 star rating but I'm removing two stars for the run down depressing miserable site.
Who knew that the kitchen staff break after breakfast meals and restart 5pm. So don't expect a holiday lunch on your break. Very low on stock and when they were open they had hardly anything.
Amusements. Hahaha very 80's. Goto Wayward Ho for some proper amusements. The toys at this site had not moved an inch from Friday to Monday. Poor kids who paid didn't stand a chance as the grippers didn't even attempt to grip.
Pools. Outside was freezing. Inside was lovely and warm but very tiny. More for babies.
Miserable staff. Didn't even make the shows as the area was so tiny and the staff so miserable beforehand we had to leave for our own sanity and go back to the chalet
The wooden park was the nicest entertainment. Crazy golf.. don't bother.
Very very hilly, nothing around unless a hike or a car drive
Not suitable for people with limited mobility or people that want to park up and relax on site for the holiday.
Westward Ho and Appledore are beautiful areas to visit. Westward Ho more for children and beach goers
Stephen Bramley258 days ago
The Walland chalet was lovely, they have been refurbished to a good standard. The setting is excellent and is close to the Milky Way Adventure Park and The Big Sheep family farm. It's also fifteen minutes by car to Westward Ho! and thirty five minutes to Bude, both lovely beaches. The view of the sea is stunning over the bay. The staff are fantastic and it would have been five stars, however, there were a few issues with getting coffee and certain food items.
Jess Anne319 days ago
Lovely holiday park, very hilly though. Plenty for young children to do. Lovely food and good prices. Very clean.
Jan Sparks319 days ago
Just spent four nights here. The accommodation was basic but clean and tidy. All the basics were there. Plenty of hot water and central heating. Comfy beds with lovely clean white bedding. Very hilly if you are not too good on your feet. But the views and location are great. Well stocked shop with pleasant staff. Did not use the entertainment so cannot comment . Thankyou Parkdean for a lovely few days.
Dan Wyatt350 days ago
Lovely spot, great facilities, lovely clean accommodation.. Not suitable for anyone who cannot get about easily, which is to be expected in North Devon. Only downside was one of the staff doing their rounds in a noisy diesel buggy at 7.45 in the morning, which was quite annoying!
Helen Dagger350 days ago
The caravan was beautiful, but had no direct access from the car parking area, except down a steep, muddy and wet slope. Very dangerous for the disabled child in our party for whom we carry lots of equipment.
The worst thing about this park was the lack of any effort made by the staff/ entertainers. Regardless of the fact that it was the last week of the season, we still paid substantially for this holiday and were told upon arrival (on Halloween) that all the Halloween activities had been done the week prior as THAT was half term. Well Bideford Bay, we live in Wales where the week we stayed was half term! In the club that night, every child and some adults were in costume and the entertainer did absolutely nothing. In fact, the highlight of my children's night was when another guest dressed up as a dinosaur (his Halloween costume) and played with them on the dance floor. The one man who seemed to be responsible for entertainment was actually taking down the Halloween decorations around them!
Six nights at Bideford Bay saw absolutely no effort made on the entertainment front and on the last three days even the small soft play area was closed off. We kept asking when the prize booth would be open, as the children had won tokens, and were told so many lies. It never opened all week.
This was our main holiday after spending the first six months of this year (and nine of last) in hospital with our son, who is lucky to be with us. Staff at this site need to remember that they are dealing with people's memories. And Parkdean, if your staff can't be bothered to deliver the same service at the end of the season (I'm assuming it is usually better, but can't say for certain), then you shouldn't be opening and taking people's money.
William B2 years ago
Well, where do I begin.... It was absolutely awful.
We were booked for 3 nights, arrived late on the Friday and left Saturday morning. We couldn't bare to be in the accomodation another minute.
Here is just some of the things we experienced:
1) No bedding provided, bedding was on the floor outside on arrival (see photos)
2) Damp mould on ceiling in every room (see photos)
3) Strong smell of urine throughout.
4) No soap provided and none stocked in shop.
5) No shelf in oven to cook - filthy covered in fat.
6) Mattresses stained with god knows what.
7) Windows all left open prior to arrival so full of flies.
8) Park roads are poorly maintained and damage risk to cars is high.
List is non-exhaustive and could go on much further.
Avoid at all costs. If I could give minus 10 stars I would.
Who knew that the kitchen staff break after breakfast meals and restart 5pm. So don't expect a holiday lunch on your break. Very low on stock and when they were open they had hardly anything.
Amusements. Hahaha very 80's. Goto Wayward Ho for some proper amusements. The toys at this site had not moved an inch from Friday to Monday. Poor kids who paid didn't stand a chance as the grippers didn't even attempt to grip.
Pools. Outside was freezing. Inside was lovely and warm but very tiny. More for babies.
Miserable staff. Didn't even make the shows as the area was so tiny and the staff so miserable beforehand we had to leave for our own sanity and go back to the chalet
The wooden park was the nicest entertainment. Crazy golf.. don't bother.
Very very hilly, nothing around unless a hike or a car drive
Not suitable for people with limited mobility or people that want to park up and relax on site for the holiday.
Westward Ho and Appledore are beautiful areas to visit. Westward Ho more for children and beach goers
Not suitable for anyone who cannot get about easily, which is to be expected in North Devon.
Only downside was one of the staff doing their rounds in a noisy diesel buggy at 7.45 in the morning, which was quite annoying!
The worst thing about this park was the lack of any effort made by the staff/ entertainers. Regardless of the fact that it was the last week of the season, we still paid substantially for this holiday and were told upon arrival (on Halloween) that all the Halloween activities had been done the week prior as THAT was half term. Well Bideford Bay, we live in Wales where the week we stayed was half term! In the club that night, every child and some adults were in costume and the entertainer did absolutely nothing. In fact, the highlight of my children's night was when another guest dressed up as a dinosaur (his Halloween costume) and played with them on the dance floor. The one man who seemed to be responsible for entertainment was actually taking down the Halloween decorations around them!
Six nights at Bideford Bay saw absolutely no effort made on the entertainment front and on the last three days even the small soft play area was closed off. We kept asking when the prize booth would be open, as the children had won tokens, and were told so many lies. It never opened all week.
This was our main holiday after spending the first six months of this year (and nine of last) in hospital with our son, who is lucky to be with us. Staff at this site need to remember that they are dealing with people's memories. And Parkdean, if your staff can't be bothered to deliver the same service at the end of the season (I'm assuming it is usually better, but can't say for certain), then you shouldn't be opening and taking people's money.
We were booked for 3 nights, arrived late on the Friday and left Saturday morning. We couldn't bare to be in the accomodation another minute.
Here is just some of the things we experienced:
1) No bedding provided, bedding was on the floor outside on arrival (see photos)
2) Damp mould on ceiling in every room (see photos)
3) Strong smell of urine throughout.
4) No soap provided and none stocked in shop.
5) No shelf in oven to cook - filthy covered in fat.
6) Mattresses stained with god knows what.
7) Windows all left open prior to arrival so full of flies.
8) Park roads are poorly maintained and damage risk to cars is high.
List is non-exhaustive and could go on much further.
Avoid at all costs. If I could give minus 10 stars I would.