Robert Dyas Amersham

Good range of stock although variety doesn't change much. Good battery deals, tools and electronic products. Supply a range of kitchen goods

I am a regular customer of the Amersham branch of Robert Dyas and goodness knows our high street shops need our support. However, I ordered 3 x 77L storage boxes online (3for 2 offer £29.99 each sale price) because they did not have enough in store. They took a while to arrive but when they arrived one had a significant crack one of the corners. I called Amersham store and was told to contact customer service. I called and left a message but never received a call back. On 5th January 2019, I emailed them. I received an email back on 10th January from somebody named Matt saying "we would like to offer you a £15 refund". If you work out 2 x 29.99, it's a shade under £20 per box for 3 boxes, what a joke! There was no offer of exchange. I ordered the boxes because I needed them. I responded immediately saying I want an exchange and nothing less. It is now 12th January and I still have not heard any more. I will not be ordering online again. VERY UNPROFESSIONAL! It puts me off using their store in protest .

Had a lot of the necessities for our new house; very convenient to have nearby; good quality and reasonable prices!

Customers not wearing masks properly.
In the minute I spent inside I saw 2 customers with masks not covering the nose. An one customer with a face shield.

Always like going there, we'll stocked shop.Prices are very good,and special offers too.Thank you.

I like to shop on the high street as I like to see what I am buying and physically compare with alternatives. This store has a good selection and I usually manage to avoid Amazon as they have nearly everything I need. Prices are reasonable and staff are friendly and helpful.

Amazing shop if you want to buy home supplies, computer accessories, power tools, kitchen items/appliances, gardening tools, bathroom accessories, and more. Staff are very nice and helpful. They're particularly careful about age-restricted products such as harmful chemicals (drain de-cloggers, toilet cleaners, etc.) and knives/scissors (they don't let anyone handle them - an employee takes them to the counter for checkout). Overall, quite a nice shop with a wide range of products.

Huge thank you to Sharice who helped us with the cumbersome and unintuitive DHL Express Service for sending a large international delivery. Her patience and kindness made a stressful experience much more bearable.