Bathroom Spare Parts
Kitts End Farm, Kitts End Rd, Barnet EN5 4RL, United Kingdom
4.3
102 reviews
8 comments
MQCX+9F Barnet, United Kingdom
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Monday: 9–15
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: Close
Sunday: Close
Tuesday: 9–15
Wedneasday: 9–15
Thursday: 9–15
Friday: 9–15
Saturday: Close
Sunday: Close
I wanted to replace the mirror doors on a 15+ year-old Duravit bathroom cabinet. These were no longer a stock item.
Ross and team spent a lot of time with Duravit in Germany to get these made for me. Going the extra mile doesn't even cover it - sorting out issues when Duravit supplied the wrong doors. The cabinet looks like new.
Thanks again!
I had to chase on 4 separate occasions and then given different delivery dates each time. Eventually they advise me that are unable to supply this part as the global manufacturer will no longer deal with them. What a surprise !
I then had to chase again to get my money returned. This has now been refunded.
I then receive an email that they have reordered it !! This was an error apparently but just a waste of time.
All round a very poor experience and they have sent me back to square one and held onto my money for a month. If you can purchase the part elsewhere I strongly recommend that you do.