OSD Healthcare

I paid privately for a lipoma removal as I wanted rid of the unsightly lump on my waistline. I was kept very comfortable during the procedure and had no complaints at the time. I was told to wait a year for the site to settle, after which I was disappointed to accept that there was still an unsightly lump protruding at least half as far out as the initial lipoma. Upon contacting the doctor again I was upset to be quoted much the same price as the original surgery for a second lipoma removal. I attempted to go elsewhere for a much lower price, but the doctor there said the protrusion was a "dog ear" (a protruding deformity at the end of an incision typically resulting from poor planning and execution) rather than a lipoma that instead required scar correction surgery, which they don't do. I returned to OSD with this information and they offered to revise the scar for £650, which I don't have.

OSD did a lot right; I felt no pain during the procedure and everyone I met was lovely. The wait time was reasonable and admin were well-organised. My GP, myself, and likely my OSD doctor were all satisfied that the lump was a benign lipoma from examination alone, but OSD did the histology to confirm nothing else was going on and I'm sure this was well executed. However, lipomas are harmless and this was effectively a cosmetic procedure. I paid the best part of a grand to have an unsightly lump removed from my waistline, yet I still have one. The job is incomplete as far as I'm concerned. Since I can't afford the revision surgery, I can only hope to discourage anyone else throwing many hundreds of pounds away on this particular procedure at OSD as I did.

Amazing! I had a broken upper front tooth, Julia completely reconstructed it, bit by bit with great care and impeccable skill. The finished result is literally indistinguishable in look and feeling (even by myself) from my original tooth.
All I can say is she is an artist. And a very good one! As a Dr, she is extremely professional, very knowledgeable with a wonderful patient rapport. She makes you feel very safe!
All the team I dealt with at the clinic were also very friendly. I recommend.

I was referred to this ultra modern private hospital in Hemel Hempstead by the NHS for a scan. The interiors were immaculate and spacious with wall art and object d’art. My appt was bought forward and I was looked after by attentive staff at reception and in the clinic. I would really have appreciated a coffee or tea which was not forthcoming, but this is a minor criticism. There was an inner square garden with a modern art statue that added an air of tranquility.

Flawless experience from start to finish. Rather a non descript looking exterior but you would be excused for mistaking the interior for a 5 star Hotel. Have enjoyed two MRI scans here. A very slick operation, excellent service, no regrets. Thank you OSD for your helping me get to the bottom of my issues.

The staffs are so friendly and helpful from the reception to exit. Well organised hospital.

I came here for an NHS referred CT scan and was immediately struck by how modern, sleek, clean and calm the environment was. The nurse who looked after me, Amy, was very friendly and helpful and put me at ease. The scan seemed to go smoothly and I was given a cup of tea afterwards while I waited.

I cannot thank Neeta and everyone in the dental department enough. From first walking in a crying mess to now looking forward to appointments! They are all so compassionate and have made me feel so much better in myself. Thank you all again

AVOID AT ALL COSTS - this is the second time to OSD has taken my money only to force a follow up appointment to acquire a further 50 pounds. My son has been left poorly treated and with no course of action to address his initial health concern. We have been treated as customers not patients and I strongly recommend you seek alternative care.