Village Hotel Watford

Spend a day at Village Hotel with the family. The swimming pool was lovely but we were disappointed with the showers from swimming pool, they need to be checked regularly, they were in a poor condition. Great coffee from Starbucks, clean lobby. Delicious food and attentive service. Our waiter, Cristian, was amazing. He was very helpful and his customer service skills were impecable, very polite and welcoming.
Thank you!

Very pleasant stay. Was thoroughly impressed by the decor throughout. Akshay over at the bar was friendly, outgoing and talkative and made some great drinks recommendations and the end of a long day of meetings.

Thoroughly impressed by the staff and service throughout, hope to see you all soon!

I have had a an excellent stay at the hotel. The staff was the selling point for me. I found them to be always ready to help and with a smile all time over their face. Specially a guy names Reshayal had be exceptionally good with a friendly attitude and genuine regard for customers

I booked this hotel as it was relatively close to the Harry Potter studio tour and was really only viewing it as a place to get some sleep and use as a base.

However, both my wife and I have been blown away by how awesome a venue it is and would 100% stay again.

The rooms are spacious and clean with bright decor, the fitness suite and pool are better than some five star accommodation I’ve stayed in and above all the staff are so friendly and helpful.

Big shout out to the team working at the Pub and Grill who were brilliant during our visits for dinner on both nights of our stay. Delicious food, great cocktails and superb customer service.

We’re planning to come back to take our daughter on the studio tour in a few years and we will definitely be rebooking a stay here.

Amazing hospitality by the staff. There was one employee known as Reshyal and he went above and beyond to cater to our needs and made us feel welcomed. He was so sweet and kind and knew what he was doing. The food and accommodation were also amazing. Thoroughly enjoyed the stay. Will definitely visit again.

Amazing place. Very well trained staff. There was this gentleman Reshayl who made sure that our visit was memorable. He handled every thing very professionally. Kudos to his presence of mind. The overall vibe of the place is really cozy. Loved it. Highly recommended.

We stayed at this hotel on the 22nd October , as a family of 3 via holiday extras for the Harry Potter Tour as part of our daughters 9th birthday present.
We arrived at 3pm as planned and headed straight for the pool , which was fantastic for our daughter with plenty of floats and swimming aids if required. The pool, steam room , jacuzzi and sauna were fab.
The Room was fantastic , with a stylish design and modern feel . Complete with a modern media wall, Google assistant, hair dryer and hot drink making facilities. The room was spotless . The restaurant was packed but the service was absolutely top draw in the busy circumstances.
We thought this hotel was absolutely fantastic and great value for money. Our daughter loved it and that's what counts . Ignore the silly people getting kicks out of writing bad reviews as they don't think for one minute that companies in this extraordinary hard climate rely on these reviews to grow their business. This is a strong , modern , professional 4 star hotel that deserves the highest credit. Well done and thank-you for giving our daughter a fantastic experience.

We had some friends visiting us from abroad, so we decided to take the kids for some fun at the pool. We went one day before with my friend to check for availability and also to see the place. At the front desk we asked for someone can show us the pool and the spa area. A lady called Eloise took us to the pool entrance and her attitude was wrong from the beginning. We wanted to see what we are paying £25 a person next day, but she obviously didn’t want to spend to much time with us so she was keep telling us to do membership that is more cheaper even though I told here my friends are visiting and we don’t need membership and we just want to pay for the day. Anyway we didn’t see the pool but next day we came (9 of us). Because she didn’t give us any details a day before obviously the kids didn’t have access in the jacuzzi area and the pool water was cold. Anyway we spent 2 hours there and when we left my wife had a problem with the changing Room key bracelet so she seek assistance at the front desk. The same lady Eloise came and obviously she was very frustrated of us being a pain for here. I was waiting in front of the changing room a when she came told me on a very rude tone that o can’t go inside there because it’s the lady’s changing room even though I was waiting for my wife and obviously did not want to enter.
Al in one it’s been a disappointing visit taking in consideration the fact that I live in Borehamwood for a long time and I’ve sent so many of my customers to Village Hotel.