Kingsmuir Hotel

Clean basic rooms and a shared kitchen area for preparing meals. Decent free breakfast. My only bugbears are the nylon carpet which needs renewed and the thin mattresses which are uncomfortable. Overall a decent, clean budget hotel

Always a great stay here. Its self check in is easy to follow. There's a great selection of breakfast in your room to take advantage of. Place just needs a bit of an update but for the money you can't really complain. Would happily stay here again if I'm working in the area.

Don't expect the Ritz. The rooms are warm and comfortable. Ideal if like us you just want a place with a comfortable bed and a private washroom. The furniture is dated but in keeping with the general style of the house. Easy to get in and out of, parking free in the circus was no problem and an easy 15 min walk into town. The breakfast was a bit scarse with only 1 of each item - not great for 2 people. If visiting Cheltenham again we would rebook as so much better than paying double closer to town.

Place needs a complete revamp. Dirty and very dated. Continental breakfast offered is a joke. No staff to assist you. Would not stay again or recommend.

Was only expecting a very basic experience given the very low price for the area, but was very happy with the stay.

An ideal location for the town, the racecourse or the football ground.

In need of some TLC. Self service stay
Bed very soft, not to my taste

Quirky hotel, although not staffed the room contained everything we needed at a bargain price. Clear instructions on how to access the hotel and room. Within walking distance of pubs, takeaways and restaurants. Beds very comfortable and although the decor was a little dated it added to its charm. The only slight downside was the door to the bathroom being glass and not very frosted at that. I was with my friend and it was a bit uncomfortable. All in all, a good overnight stay and I would definitely return.

I was honestly appalled at my stay on Friday 27th August.
Firstly as a single female I DID NOT feel safe. As soon as I entered the premises of the Kingsmuir 'Hotel' I felt extremely uneasy.
Secondly I had to choose between either having a freezing cold or scolding hot shower. The water temperature would not regulate no matter what I did. It was highly unpleasant and in the end I just gave up. So I was unable to have a shower. The least you pay for with accommodation is a shower, a bed and a roof over your head.
There was a general smell of must. It was like staying in an old decrepit house.
In addition to the above I found the 'continental' breakfast promised to be very disappointing. It simply comprised of two very sad looking apples, a hard pear; the cheapest yoghurt, a children's croissant and a tin of grapefruit. Who even eats grapefruit!? The ham and cheese promised was not there.
There was also a rather rude instruction in red capitals behind the door demanding for guests to leave at 10am despite my booking reservation saying I could leave at 1030.
Finally I feel that each guest having to use their fingers to manually enter the code on 2 separate doors to enter their room through the garden suite completely defeats the whole purpose of a 'keyless' system and further spreads covid-19.
Shambolic, disgraceful...just awful!