Premier Inn Worcester (M5,Jct6) hotel

A good stay but the lack of aircon made the room (1st floor) very stuffy and hot at night. Otherwise all good and the staff are a delight and a credit to the company. The Beefeater (for the food part) is very good. It is what it is and if you want cordon bleu or 3 Michelin stars you can eat at great cost in Worcester. The staff in the Beefeater are a delight.

Hotel feels pretty old and is a bit tired. The rooms don't have air-con, only heating and the sofas in the room have lost all cushioning and you can feel the springs through it. Not what I expect even from a Premier Inn experience

Great fans of Premier Inn, excellent value for money, room was spotless as normal. A special mention for Elaine and Gail on reception who provided a great welcome after a long drive, and Marie for their great service at dinner and breakfast...

I stay in a lot of Premier Inns during the week with work and I'm starting to think, is it time to change this decision and look elsewhere.
The rooms are clean but very dated.
The food last night was appalling. Waited ages for cold food and then had to wait even longer for cutlery.
The breakfast is buffet and sits under heat lamps waiting for us to arrive. And don't forget we pay over £19 for that privilege.
Only consolation last night was the nice staff who refunded us and provided complimentary drinks, apologising for how we had been treated.
It's certainly time I stop using the account and start looking at other options.

We have just left the premier inn here and felt compelled to leave a review. The rooms were clean, tidy and comfortable-all that is expected of a premier inn. The reception staff were so lovely and welcoming paying attention to my son and daughter and asking them about their Xmas presents and asking about spiderman. They even gave my son a selection pack upon leaving which was such a lovely touch. We had breakfast in the beefeater next door and Sam and Ryan (?) were fantastic hosts to us and everybody else in the restaurant. Breakfast was delicious and great selection. 5* to everybody. Thank you and we will be back again!

Stayed NYE for a very reasonable price in comparison to other hotels. Lovely staff very friendly and welcoming and our family room was very clean and comfortable with extra towels and pillows already provided with the need to have to ask for them. We would definitely stay here again. Happy New Year to you all at Premier Inn Worcester

Comfortable rooms, welcoming staff and plenty of free parking (leave your registration details at reception). Breakfast is an optional extra.

Also appreciate how quiet the rooms are for a good night's sleep.

All in all basic but all the essentials done well.

The staff here is very nice and understanding. The room is very comfortable and clean. Can't say anything bad it's an absolutely great idea to stay here.