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One Warwick Park Hotel

1 Warwick Park, Tunbridge Wells TN2 5TA, United Kingdom

One Warwick Park Hotel
Hotel
4.3
393 reviews
8 comments
Orientation directions
47G5+HR Tunbridge Wells, United Kingdom
+44 1892 520587
onewarwickpark.co.uk
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James
James274 days ago
Not as fabulous as it thinks it is.
Breakfast not dissimilar to Premier Inn. Major difference is staff serving your coffee and clearing your plates. However it's still a buffet situation.
Room and bathroom nice enough but nothing special.
The location is good.
will I return?
no,not at these prices it's just not value for money.
Lemony Lemons
Lemony Lemons274 days ago
Everything about our stay was great, lovely room with uber comfy bed. Great decor and brilliant service from all of the staff, especially the chap on reception.
Lance Mitten
Lance Mitten305 days ago
👍 Well located hotel, Very comfortable and clean bed, good breakfast, Staff generally very helpful, efficient and friendly, especially bar and breakfast crew. 👎 We got into room, bathroom adequately clean, bedding very clean and fresh. However, carpet and surfaces were very dirty, dust, sticky patches and hair, honestly looked like hadn’t been cleaned for weeks!? The carpet was particularly dirty with fresh stains detritus and sticky black patches. The worst were the smears on the leather headboard which could have been either blood, chocolate or worse? I called reception to ask someone to come and see, expecting a supervisor or manager. The member of housekeeping who came was deeply ashamed and apologetic, and set to work and did their best to get the room in shape whilst we got ready to go to a wedding. Though a senior member of reception was aware of our issue, nothing was followed up and seems that they didn’t care, if they had I would have scored 4*. We were due to return again in September, but will definitely go elsewhere. Real shame as management let down the whole team and hotel.
Julie Hubbard
Julie Hubbard335 days ago
Great room, very comfortable bed. Very helpful staff as we checked in late after a wedding nearby. Good breakfast.
Mike Ramseyer
Mike Ramseyer1 year ago
This is a really lovely beautifully furnished hotel in the heart of Tunbridge Wells. Every member of the team was very friendly, helpful and professional. However there were some glitches in our stay. We were were surprised to find that we couldn't book dinner because the restaurant was closed and we hadn't been informed about this on booking. On entering our room it was quite cold and the default 21 degrees on the
a/c wasn't working and cold air was coming out. Also the heated towel rail wasn't working. The very helpful lady in reception tried to fix both issues remotely but was not able to.
Coming back from the town after dinner, which was difficult because so many places were fully booked, we found that our w/c was in permanent flush mode and we couldn't sort it. The very efficient gentleman on reception fixed it, but could not fix the a/c or towel but did offer a change in rooms the next day. We declined because we were both going to be out and didn't want to pack everything up and unpack again.
I had to go out early to a sporting event to find that breakfast was not at 07.00 as told by the receptionist on arrival, but 07.30. However the staff were excellent and porridge and toast arrived instantly with an excellent coffee and I got away on time. Our more leisurely breakfast on Monday morning was great.
We did enjoy our stay and would like to stay again, it is a beautiful hotel, and maybe it was teething problems.
Stuart Wright
Stuart Wright1 year ago
The service is great and the food is nice. It would be better if more draft beers were available. The location is OK for the Tunbridge Wells pantiles but it's entrance is not obvious from the road.
Naomi Davison
Naomi Davison2 years ago
We visited this Hotel as we were attending a wedding for a family member. It was a beautiful hotel and an amazing setting for a wedding. The food was lovely, no complaints. There isn't any parking at the hotel but there is plenty of public parking within walking distance.
Maureen Reene
Maureen Reene2 years ago
Lovely relaxing stay for hubby's birthday weekend. We dined in the restaurant the first night. It was delicious! Breakfast also of a good quality.
The hotel is super clean and decorated to a high standard.
Missing a star because we had ordered champagne for our room on arrival but sadly it wasn't there.
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