Hard Rock Hotel London

My partner and I stayed for one night, overall we were impressed. Staff were efficient, polite and welcoming. The room was clean and the bed was comfortable we had a great night's sleep. The food however was disappointing and would not recommend eating at the restraunt. The bar had a fantastic vibe although a little pricey.

Overall a good hotel and would recommend staying hopefully management can address the issues in the kitchen prior our next stay.

We stayed here for 2 nights at a weekend. We chose the hotel as thw location for us was perfect for what we were in London for. The room was super clean, comfy, and bright. It had everything we needed. The staff were great, made check in easy, and all bar/waiting staff were on point. The bar/lobby area is a good place to chill out and have a few drinks, it had a great vibe! Breakfast had plenty of choice, but the bottomless brunch was our favourite. Would definitely stay again!

We came here for the bottomless brunch and had a brilliant time! Great atmosphere and surroundings, food was lovely and we have to give a special shout out to our waitress, Alexa, who was simply awesome! She kept us topped up and couldn't have been more helpful and attentive! We would definitely go back again.

We stayed for five nights for a family vacation, right after the passing of the Queen. The timing was coincidental, but the hotel was excellent for our purposes. The room was clean and spacious, and housekeeping did a fantastic job. One of the most meaningful times of our day ended up, unexpectedly, being breakfast. Our breakfast was included in our room rates, and the food was always spot on (particularly the eggs and the mushrooms. Wish I knew the secret to making them that way). Most importantly, was one of the waitstaff; Laura is a jewel. She truly made us feel like family, and seeing her joyful face every day became a highlight of our trip. She was kind and went beyond the call of her service. My kids are asking when we can go back to London…to see Laura. She truly elevated our experience to an even higher level, and I couldn’t be more impressed with her. Laura, if you see this, thank you, and the hard rock hotel is lucky to have you! We can’t wait for a return trip.

i stayed at the Hard Rock Hotel for around 6 nights last year. The Hard Rock Hotel London is ideally located around the corner from Marble Arch station which is on the central line. This makes it an excellent hotel for tourists with it being next door to a major tube stop. Hyde park is literally across the road and it is situated in between Oxford Street and Edgware Road meaning it is near perfect to go out and shop and bring the shopping back to the hotel. The reception is glitzy and full of memorabilia to browse. We stayed in Superior King room, and for the price and location in London the room was excellent, with large windows providing lots of natural light, and was very large for such a centrally located hotel within London. We were greeted in the room with a lovely welcome board of chocolates and a landscape art of London. The staff were friendly and the room was very clean.

The negatives during our stay were, on one day the fire alarm went off with no warning whether it was a drill or not, while making our way down, confused, the fire alarm went off by itself. One a couple of the days the hot water did not work in the morning making it very difficult to wash and shower, to make up for this the hotel provided a complimentary drink at the bar. The breakfast spread was good, but vegetarian options were limited and got boring as they were not updated each day.

Overall, for tourists, this is a relatively affordable place, in an excellent location, the hotel was spotless, and despite the few issues, I would recommend this hotel. The cleanliness combined with the fantastic location and price make the Hard Rock Hotel London a winner.

Hotel was nice. Unfortunately our superior twin room did not have a bath as described. The breakfast staff were lovely and the breakfast was delicious. Only one free bottle of water per person per day. Could have been a but more. Room was adequate but nothing special for what I paid. Clearly you are paying more because of the name. It is somewhere my daughter always wanted to stay but now we have done it not sure I would stay again.

An amazing experience from start to finish! Nasim handling every single detail of concierge and even calling my room to ensure everything was perfect to Max at the front desk being the most friendly, kind and caring individual ensuring the stay is perfect. In the breakfast Teresa, Genevieve & Laura are incredible. The level of service they provide is second to none and make you feel like the best VIP. All in all a fantastic stay every time I’m in London and would highly recommend this property to everyone! Please know you will never be disappointed!

A part of a weekend away package. The service was excellent, the staff couldn't have been friendlier or more helpful, they even manage to squeeze us in for a meal on a busy Saturday. As expected full of rock memorabilia the hotel is worth a visit if you're not staying. Very close to Hyde Park, bonus for us as we sat on the grass listening to the Rolling Stones in concert. The only issue We had was the toilet was very close to the sink and a bit of a squeeze. Otherwise worth every penny.