St Michael's Manor Hotel

The hotel and grounds are beautiful. We had a lovely room and found all of the staff friendly and helpful. We were only staying two nights, attending a wake that was held there, the breakfast and food was very good. We would definitely recommend staying here.

From the start of the planning process through to our wedding day itself, the staff at St Michael’s Manor have been kind and helpful and we cannot thank them enough for making our wedding day the best day ever! Jasmine was so helpful during the planning process, she was always polite and reassuring and none of our requests were too much trouble. On the day itself all of our guests absolutely loved the venue. All the staff were so friendly and helpful. In particular Ash and Nathan made sure all our needs were met and constantly checked that we were happy. The venue itself is, of course, beautiful but more importantly than this we felt that the staff at St Michael’s Manor made our wedding day so perfect. Thank you!

Wedding - St Michael's Manor hosted our wedding in August 2022 and we couldn't be happier with the service from Jess in the Events and Marketing team, and the wonderful effort all of the hotel team went to for our day. The service and food was incredible, and we were so grateful that the chef worked with us to design our own menu for our wedding day. Thank you for a wonderful wedding that we will remember forever.

The hotel paintwork is tired at best, maybe exhausted. Such s shame as its a fine building. The staff are friendly but many lack experience and self confidence. Training is an issue clearly.
We walked through the dining room to our Superior Garden Room and had to witness the reduction of tables in the Orangery and walk past the chairs stacked up an stored on the way to the garden rooms!!
Note to management, guests paying for premium rooms do not expect to have to squeeze past stacked dining chairs to get to the room. I would also have expected a porter to take the luggage but it seems there isnt one!
Would I stay again ! No, I'm afraid. Ill go back to the Lower Red Lion up the road!!

Lovely looking place, great food but the bar service was a let down. Staff need a lot more training. Not a great idea to put new staff on a bar when a party of 50+ walk through the door at once. The poor lad that served me didn't know any drinks behind the bar then to top it off I handed him cash, the shocked look on his face along with......

"I'm sorry I don't know how to take cash"

was just jaw dropping.

The hotel hosted a fantastic dinner for over 90 people last night, attended by Jeremy Hunt, Chancellor of the Exchequer. The food was outstanding and the hotel staff were very helpful from the early planning stage to the end of the evening itself.

We had our Association's annual dinner there last night (24th November) with 90 seated. The food was absolutely excellent. Beef cooked to perfection, and the Sea Bass was just superb . Some of our attendees had particular dietary requirements, which were very well catered for. The staff , and the service were excellent. In particular Jasmine, the Events Manager, in helping to organise the event, and Roberto, the General Manager for his help on the night. The hotel provided a private room for our special guest speaker, prior to the event, and gave refreshments to his support staff, FOC. The main dining room has been recently redecorated and comfortably re-furnished. It was a lovely evening at a lovely venue.

(Rating 2.5 stars)
We visited for afternoon tea for 4 people for an 82nd birthday last Sunday.
There was a large party relocating from the Orangery to the restaurant area.
We spoke to 4 people whilst waiting to be seated.
We were eventually seated by the fire (not lit) in the room between the bar and the restaurant. We were served water and our order taken very promptly. The waiting staff were very good, the afternoon tea was ok but the sandwich selection was unusual.
The main issue we had was that after overnight snow the night before the room we were seated in was freezing, the radiators weren’t working and the air blower that had been put in the room was blowing into the back of a settee.
The majority of afternoon tea guests were having tea still wearing their coats and scarves!
Yes it is a beautiful building with large windows overlooking a very beautiful wintery landscape but it was hard to enjoy the experience when we were so cold.
I mentioned this to the receptionist when I was paying the bill and her reply was ‘Oh really, is it cold in there?’
Definitely not the best afternoon experience and I expected it to be much better than it was.