Whole hotel was dirty, smelled of damp. Receptionist was very rude when we asked to change room due to the fact it was dirty and smelled, had hairs in bath and on toilet seat, white stains on sofa. Shower was leaking. Furniture was broken and water damaged. Thick dust everywhere. Whole place very outraged. Was told that it was an old hotel. Needed far more than a revamp! Was disgusting! Can't comment on food as there was no way I was going to eat there!
Fruzsina Bényei
The hotel is old and run down. Furniture, carpet, fixtures are generally worn and outdated. There is a strong odor of cigarette smoke everywhere even in a room that is supposedly non-smoking. On a positive note, the towels and bedsheets were clean, however on day 4 of my stay I was surprised that housekeeping turned my pillow covers inside out. Internet is only available for 20 minutes for free daily. After this, you have to purchase a daily voucher! This is very outdated and extremely annoying for business travelers. There is only a revolving door entrance, so be prepared it is a nightmare getting through that with a suitcase. Light switch is only at the room entrance, so you have to walk through the dark room once the lights are off. Not practical at all. Ironing board, iron, hairdryer is provided. Furniture is very wobbly (glass coffee table, side tables) and way too big for the room.
Néstor Lucas Martínez2 years ago
The location is not bad, close to Camden, and the reception was just ok. But the room was awful. It was just like travelling to the 70s, but the bad 70s if I may say so. As we used it mostly to have a small rest during our visit to the city, it was just ok. But came on, the rooms need an urgent improvement.
Pink wild Clouds2 years ago
You get what you pay for. - Not a lots. Good location. However, room was very 'old' Needs updating a revamp. Things are breaking or broken. Looking very tired. Not a particularly comfy relaxing night. Shower was stained and had seen better days. Carpet not very clean. Stay here as a last resort.
S Hilling2 years ago
This may sound ridiculous but for hygiene reasons I slept fully clothed. Words cannot describe how bad this place is. I think I payed £85 for a last minute booking as working in the area. Stains in the bed, walls and bathroom. I also found stale food under the bed. I have stayed in 100’s of hotel due to my work and I can honestly say that this hotel is by far the worst. No other hotel comes close to this. I couldn’t believe that hotels are allowed to be in this state in the UK this day in age. Awful.
Andrea Cm72 years ago
I’ve been working there for over a year. The only positive thing is the position and low price. The hotel is extremely old with old forniture. Many rooms don’t have windows at all, smokers room stink a lot of cigarette or weed, cleaning is really poor and I saw staff using dirty clothes to clean even cups. Smell is really bad in general. Food is poor and low quality, most of the stuff is frozen or in can. There were mouse in some floors and even inside the kitchen. Unfortunately owner doesn’t want to invest money in anything so quality is extremely poor. I STRONGLY suggest you DO NOT go in this hotel!
Hacked Spaz2 years ago
Stayed at this hotel for 41 nights, room was spacious and tidy ish, the staff need to be a bit more aware of how to treat the customers and notify them when things like the water are being turned off. The hotel is in dire need of a spruce up however the one shining light is Martha behind reception she is professional, polite and will do anything within her powers to ensure she can assist in your stay. Thanks for you assistance over my long stay Martha, Tom
Rory N2 years ago
AVOID this hotel smells like a mortuary and the staff are about as much use as a dead person. Having complained that the room was not fit for human habitation, we was moved to a second room. Which was infested with lady bird bugs. After many back and forth via email to only be offered 25 pounds off of my next visit..... Discussing.
Should of suspected when offered a smoking room.... So I googled.... Is it legal to smoke in a hotel....???
The smoke-free legislation applies to hotels and guest houses and therefore smoking in these places is against the law. You are required to: Display “no-smoking” signs at entrances to your hotel or guest house.
Also this place houses all the local homeless and drug addicts etc dangerous place DO NOT VISIT
Internet is only available for 20 minutes for free daily. After this, you have to purchase a daily voucher! This is very outdated and extremely annoying for business travelers.
There is only a revolving door entrance, so be prepared it is a nightmare getting through that with a suitcase.
Light switch is only at the room entrance, so you have to walk through the dark room once the lights are off. Not practical at all.
Ironing board, iron, hairdryer is provided. Furniture is very wobbly (glass coffee table, side tables) and way too big for the room.
Good location.
However, room was very 'old' Needs updating a revamp. Things are breaking or broken. Looking very tired.
Not a particularly comfy relaxing night.
Shower was stained and had seen better days.
Carpet not very clean.
Stay here as a last resort.
Should of suspected when offered a smoking room.... So I googled.... Is it legal to smoke in a hotel....???
The smoke-free legislation applies to hotels and guest houses and therefore smoking in these places is against the law. You are required to: Display “no-smoking” signs at entrances to your hotel or guest house.
Also this place houses all the local homeless and drug addicts etc dangerous place DO NOT VISIT