Just checked out after the most depressing 10 night stay (work, not through choice) Carpets are trip hazards, kettle has exposed wires, the lifts smell of urine, no clean bedding in 10 days, clean towels once. I feel sorry for staff because they are actually quite friendly.
Lewis Hale345 days ago
We checked in for a wedding we had in the area and the staff on reception were friendly and energetic considering we had arrived at 10pm. We checked into our room and it was clean, warm and modern, I think it had recently been redecorated as it still had that ‘new carpet’ smell!
With Lidl being next door it was ideal for getting fresh pastries in the morning and drinks. We used the on premises vending machine by reception which was a little expensive but expected for the convenience.
When we checked out we dropped our keys at reception and was greeted by another friendly person on reception.
My only criticism would be the pillows, it would be nice to have some softer ones in future.
Piroska Korik1 year ago
Had a great stay and i have to say a young member of reception staff was amazing, nothing at all was too much trouble and incredibly polite, he will go far in this industry keeping a cool head at all times with akward customers, great central location with a aldi underneath the building, perfect and rooms were modern and very clean
Richard Champion1 year ago
First problem, the bed. Unfortunately the bedding isn’t big enough for the bed which means that if a couple were in the room it would be a nightmare. I’m just here on business.
Second problem is the shower. The showerhead is fixed so you cannot shower properly and wash yourself all over and leave feeling clean. Also, the water temperature doesn’t get very hot.
Third problem is the ‘breakfast,’ because I was expecting a normal breakfast in a restaurant where was I was offered a breakfast box with UHT milk for my cereal!!
The place is appalling and to be honest if you are coming to Tamworth for whatever reason then I would recommend you find accommodation outside the city centre because this place is a joke!
Hedgerowpete1 year ago
A great hotel. Clean rooms. Has two issues one is small as in there is no bottle shelf in the shower, a great inconvenience. The second is major. The lights in the car park have all been turned off. It's pitch black out there. For customers in icey conditions it makes walking around deadly. Van crime is riff with several cars and vans being broken into over the last few months. For female safety it's also a nasty environment to be in too. Do not stay here the car park is pitch-black and extremely unsafe to use.
Stephanie Foy MacDonald1 year ago
Budget friendly room small but has everything you need. Warm and located near wether spoons so breakfast no problem close to rail and bus links
Battlefield Tours2 years ago
Absolutely lovely lovely rooms the pillows were really comfy room was very modern! The lady at reception was lovely!
Garry Foster2 years ago
Excellent location close to all amenities certainly value for money The room itself was well equipped, The bed itself regarding the mattress was lacking support the pillows equally extra hard, the general cleanliness of the room after we returned later after it had supposedly been cleaned was woefully poor my wife's lipstick still on the cup she used, tea stains still on the cup, bathroom uncleaned, & equally very poor our room door was left open the cleaners obviously not bothered to check, fortunately our cases and contents we found intact very carless Attitude indeed its also worth noting we paid for the room bonus plus that included WiFi as a paid extra what we, was not told this only included WiFi for one item again shabby practice we've certainly not come across this practice before, with the negatively on this review we would stay again, with a, hope we have a cleaner who cleans the room and locks the door when finished
With Lidl being next door it was ideal for getting fresh pastries in the morning and drinks. We used the on premises vending machine by reception which was a little expensive but expected for the convenience.
When we checked out we dropped our keys at reception and was greeted by another friendly person on reception.
My only criticism would be the pillows, it would be nice to have some softer ones in future.
Second problem is the shower. The showerhead is fixed so you cannot shower properly and wash yourself all over and leave feeling clean. Also, the water temperature doesn’t get very hot.
Third problem is the ‘breakfast,’ because I was expecting a normal breakfast in a restaurant where was I was offered a breakfast box with UHT milk for my cereal!!
The place is appalling and to be honest if you are coming to Tamworth for whatever reason then I would recommend you find accommodation outside the city centre because this place is a joke!
The room itself was well equipped,
The bed itself regarding the mattress was lacking support the pillows equally extra hard, the general cleanliness of the room after we returned later after it had supposedly been cleaned was woefully poor my wife's lipstick still on the cup she used, tea stains still on the cup, bathroom uncleaned, & equally very poor our room door was left open the cleaners obviously not bothered to check, fortunately our cases and contents we found intact very carless
Attitude indeed its also worth noting we paid for the room bonus plus that included WiFi as a paid extra what we, was not told this only included WiFi for one item again shabby practice we've certainly not come across this practice before, with the negatively on this review we would stay again, with a, hope we have a cleaner who cleans the room and locks the door when finished