Rushton Hall Hotel and Spa

My wife and I stayed here for one night as part of our 45th wedding anniversary celebrations, and I wish we had stayed all four days that we were away.
The fine dining was outstanding, and I must mention Sophie, who took care of us, and Niki and Martin who prepared all of the food.
All of the staff, including Tom who helped with our luggage, were outstanding.
If you enjoy absolute tranquility in beautiful surroundings then this is the place to go.
Thank you all for taking care of us.
John and Sandra

Do not stay in this hotel whatever you do unless you want an experience like ours. We paid £400 for one night bed, dinner and breakfast but we would have been better off staying in a Premier Inn. On checking into the State Room we found the bath robes covered in hair on the collar and had certainly not been changed. Several of the towels were dirty, one was completely filthy and could not have been overlooked by the housekeeping staff. Again the towels were certainly not changed. Now suspicious we checked the bed and found a lot of hair on the sheet under the pillows indicating that the bottom sheet had not been changed. By now we were furious and demanded to see the manager and requested a full refund. They refunded our money in full but apart from a few mumbled apologies the staff, including the manager, didn’t really seem to care less. They kept us waiting a long time while they contacted housekeeping and finally found the head receptionist who was the only person who could process the refund. Instead of a pleasant stay in a 4* hotel we left very unhappy with a 3 hour drive to reach home that evening. Finally don’t believe the room pictures that you see on their website. We booked a State Room, one of the best, but it was dark, dingy with old furniture and badly stained carpets. There is no way that the condition of this hotel fits the description of 4*. The owners have not spent money on renovating it and bringing it up to date so it is dated, dilapidated and based on our experience dirty. Please be warned before you too suffer the same disappointment and potentially waste your money.

Fabulous 👌 will definitely visit again . The only thing that let it down was the telly in the bathroom didn't work. But everything else was superb 👌 👏 spa facilities fab . Staff very attentive and polite. Rooms clean and comfortable 😌

Had a fabulous day at the spa with my friend. Very relaxed and not overcrowded. I had a deep tissue massage and my friend had a facial - definitely recommend for a treat. The grounds are beautiful, tempted to stay at the hotel and have another day at the spa next time. Thank you

I just had the most amazing birthday celebration at Rushton. Everything was exquisite from the four poster bedroom to dinner, breakfast and afternoon tea. Absolutely fantastic. The staff were great and we had a lovely time. Thank you Rushton, we can't wait to return.

We recently used Rushton Hall for a 3 day work event for about 48 members of staff and couldn't have wished for anything better! Victoria and the Events team were great when we were initially booking the event, moving things around to accommodate our needs and budget, nothing was too much trouble! (We even had a video tour of the rooms we would be using!). When we arrived Estelle and Richard who were looking after us for the duration were amazing! Again, nothing was too much trouble and they made sure everything ran smoothly and on time. The venue itself is absolutely stunning, we didnt need to put any decorations in the rooms for our events as they were so beautiful! All staff commented on their lovely bedrooms too so we had a very happy workforce! The food (breakfast, lunch, dinner, cake and biscuits) was outstanding, we had no complaints, only good news! We would certainly consider this venue for our next event mainly due to the outstanding levels of customer service provided and absolutely wonderful venue! Thank you!

Amazing!

I had the pleasure of visiting Rushton Hall Hotel & Spa too attend to a Christmas Party. The staff were really friendly and polite. They couldn’t do enough! Really helpful when guiding you around the hotel as it is large.
The spa was really clean and well attended too. Really relaxing as well.
The grounds are beautiful and the views are stunning.
Rooms - outstanding!

I totally enjoyed my spa day. The facilities and treatments were first class. Thank you to Margaret and the team for making us feel so welcome. Service with a smile 😁 I would thoroughly recommend a day out here.