Lovely big rooms & bed, soft white towels & bedding. Comfy pillows & bed, plus mark. Breakfast basic but nice. The grounds are fantastic with peacocks, rabbits, set in great location for sight seeing. Rooms could do with fresh carpet & paint. But that would then put price up. I would come back again.
Shaun Jackson256 days ago
First impression of the castle was very impressive, and didn't get any less so as we entered reception!!!
We had a room in the original part of the castle, and whilst some reviews state conditions/decor are tired and in need of repair, I do not agree. Room was flawless. En suite was immaculate. Bed was very comfortable too.
There is ongoing work at the hotel, but one needs to remember that parts of the building are over 800 years old.
The spa was so good too. Only disappointment was there is no pool. The hottub (hit for me, but as my wife described it as cool tub, it highlights how personal preferences influence reviews......)was just the job after a day walking in the mountains too.
Staff were very friendly, food was excellent. Breakfast draws the only criticism here, it is a buffet style set up, but the serving area is just too cramped. From a personal perspective, the breakfast was perfect, all the usual full English suspects, so I was happy, however, alternatives were a tad lacking.
All in all an amazing couple of days in some fantastic countryside with the castle proving to be the perfect venue for our overnight stay. Thank you to the whole team at the hotel.
Andrew Jones287 days ago
My brother had been given some vouchers for Afternoon tea at Ruthin Castle as a gift. As a result he invited our Dad and me to accompany him and his partner.
It was the first time we had ever been to the Castle, which is situated within walking distance of the main Town square. It has ample car parking facilities.
Set in lovely grounds inhabited by Peacocks it is an imposing building.
Staff on reception were polite and friendly and directed us to where we were going to have our Tea.
Staff serving us were polite and attentive.
Staff did ask if any of us had food allergens before providing any food.
The sandwiches and cakes were more than enough for a party of four. There was a good choice of sandwiches and all were freshly made.
The cakes were incredibly rich and the scones were clearly still cooling down from being baked but very tasty.
Coffee and tea were provided and top ups weren't an issue.
All in all a pleasant experience and well recommended.
Dorota Biedron287 days ago
It might not be for everyone, but it's my liking—a fantastic place, with a beautiful garden. Rooms are fine. Big, clean. If you fancy walking/hike...lots around. Staff was incredibly nice. I only had lunch at the hotel; it was lovely. There are a couple of excellent pubs in the town if you fancy a change of scenery 😉
Micky B287 days ago
The castle looks stunning and had a lovely stay. The only downside was the initial deluxe double room had issues within the bathroom but the front desk quickly resolved and offered us a choice of different rooms. The mattress in the final room does need replacing as felt the slates.
The spa was good with Scott at the front deck very friendly and helpful and the outdoor hot tubs were situated in lovely surroundings. However, I would stay clear of the mud bath as it's simply a sauna room with a small bowl of chocolate mud that you put on yourself which seemed pointless.
Fiona Walker1 year ago
Visited the spa last night with a friend for her birthday. What a beautiful location , we arrived early & enjoyed a stroll around the castle grounds . The Spa was amazing, loved the decor & the staff couldn't have been nicer , they made us feel so welcome. We enjoyed the sauna & steam room then we had booked in for the hot mud room. It was so much fun applying the mud & the steam was so relaxing then we finished off with a hour in the woodland hot tub with a glass of fizz. The moon was out & the fairy lights looked magical. Feel like a new woman today. Had to leave a review as we will definitely be back!
Paul Yates2 years ago
Ruthin Castle is a beautiful place in a lovely setting. The staff where very pleasant and helpful, We ate there as there where 19 of us. A good meal to a good standard was the general consensus. Also a pleasant surprise that the drinks where not extortionate like you find in other establishments. The rooms where unfortunately scruffy and dated. But with that they where clean to decent standard. Overall a pleasant experience and nothing a deep clean and a lick of paint wouldn’t fix. Thanks to the staff for looking after us.😃
Monique Fearon2 years ago
Enjoyed a delightful spa day with my partner last month. The decor is unique and provides a relaxing atmosphere. The staff are very attentive and the package I chose was great value for money. You can enjoy drinks in the Woodland Hot Tubs before a couples massage in a joint room. There is also a hammam mud experience in a private area which was a great laugh and left our skin silky smooth. Finally afternoon tea is served within the Hotel restaurant, where you can also take in the sights of the castle grounds 🤗
We had a room in the original part of the castle, and whilst some reviews state conditions/decor are tired and in need of repair, I do not agree. Room was flawless. En suite was immaculate. Bed was very comfortable too.
There is ongoing work at the hotel, but one needs to remember that parts of the building are over 800 years old.
The spa was so good too. Only disappointment was there is no pool. The hottub (hit for me, but as my wife described it as cool tub, it highlights how personal preferences influence reviews......)was just the job after a day walking in the mountains too.
Staff were very friendly, food was excellent. Breakfast draws the only criticism here, it is a buffet style set up, but the serving area is just too cramped. From a personal perspective, the breakfast was perfect, all the usual full English suspects, so I was happy, however, alternatives were a tad lacking.
All in all an amazing couple of days in some fantastic countryside with the castle proving to be the perfect venue for our overnight stay. Thank you to the whole team at the hotel.
It was the first time we had ever been to the Castle, which is situated within walking distance of the main Town square. It has ample car parking facilities.
Set in lovely grounds inhabited by Peacocks it is an imposing building.
Staff on reception were polite and friendly and directed us to where we were going to have our Tea.
Staff serving us were polite and attentive.
Staff did ask if any of us had food allergens before providing any food.
The sandwiches and cakes were more than enough for a party of four. There was a good choice of sandwiches and all were freshly made.
The cakes were incredibly rich and the scones were clearly still cooling down from being baked but very tasty.
Coffee and tea were provided and top ups weren't an issue.
All in all a pleasant experience and well recommended.
Rooms are fine. Big, clean.
If you fancy walking/hike...lots around.
Staff was incredibly nice.
I only had lunch at the hotel; it was lovely.
There are a couple of excellent pubs in the town if you fancy a change of scenery 😉
The spa was good with Scott at the front deck very friendly and helpful and the outdoor hot tubs were situated in lovely surroundings. However, I would stay clear of the mud bath as it's simply a sauna room with a small bowl of chocolate mud that you put on yourself which seemed pointless.
fairy lights looked magical. Feel like a new woman today. Had to leave a review as we will definitely be back!
The staff where very pleasant and helpful,
We ate there as there where 19 of us.
A good meal to a good standard was the general consensus.
Also a pleasant surprise that the drinks where not extortionate like you find in other establishments.
The rooms where unfortunately scruffy and dated. But with that they where clean to decent standard.
Overall a pleasant experience and nothing a deep clean and a lick of paint wouldn’t fix.
Thanks to the staff for looking after us.😃