Stayed at this hotel last year. Such wonderful staff - very helpful and friendly! Decent size pool although could be cleaner. Rooms/bathrooms/dining area were all really clean. Breakfast was lovely, a good variety of food available. It was a lovely break, we all really enjoyed our stay including the kids. Good location for exploring the city.
Jeannie C277 days ago
Very friendly and helpful staff. Comfortable room. Air conditioning was a little noisy but bearable. Breakfast was standard, nice and hot / fresh, we paid £6 per person.
Property is a little older, needs updating / maintenance.
Pool water was murky, just about see the bottom of the pool - could not see the other person at other end of a 10m pool (best guess for its size).
EV charging available on site.
Phill82277 days ago
Nice to see the hotel busy again, and that the standards don't slip even though they are busy. Thanks to Ceri for calling ahead to confirm my booking and the reception staff for being so friendly and helpful. Kids love the pool and food and service at the restaurant was great too. Room was spotless clean and beds are so comfortable. Really enjoyed the breakfast lots of choice and fresh ingredients. Look forward to our next stay here.
Danielle Spencer308 days ago
A few small niggles with the room, we were only given 3 towels for 4 of us, the shower temperature knob was broken and kept falling off without barely being touched and there was also a clump of hair under one of the duvets which was a bit gross. The kids used the pool, the changing rooms are very basic and could at least do with a few hooks in/near the showers but they had fun. Breakfast was enjoyed by all with a great selection, the modern reception area looked great.
I think a small clear up at the back end of the car park could be beneficial, we pulled up late in the evening and when we went back to the car the following morning there were lots of screws in the back spaces (thankfully we were lucky and had none in our tyres) plus a few of the end spaces couldn't be used due to over grown shrubs and loads of mud.
Great for a stopover, obviously a bit noisy being next to the busy road but you know that when booking.
Ian “Billy” May308 days ago
Location easy to find off M4. Easy access into Cardiff. Food and service of a high standard. Nice small pool, sauna, steam room and gym. Use this hotel on average 4 times a year. Staff are all polite and approachable, very helpful. Large carpark with disabled bays but no policing of non blue badge holders using them
Jess Roberts308 days ago
Holiday Inn Cardiff North was absolutely fantastic. Above and beyond! My new husband and I stayed here after we got married and our other hotel let us down(!). The Holiday Inn staff were so welcoming and friendly. Our room was spotless and very spacious and we couldn't hear the M4 when the windows were closed. We stayed during a heatwave but it was not a problem because our room had Air Conditioning. The restaurant and bar were also great, meaning we didn't need to drive into Cardiff City centre each day. The hotel wasn't too far from town either, about 20 minutes' drive, or else we could have taken a bus (there's a bus stop right outside) or taxi. Also, this hotel is really near Castle Coch which you can walk to, and is a wonderful day out. Overall, I would recommend the Holiday Inn for a clean, comfortable and welcoming hotel near the city centre.
Caro McBain308 days ago
Fabulous staff very attentive in all areas - reception bar and restaurant. Lovely note left by cleaning team in room - nice touch. Very filling evening meal and breakfast good selection. Spacious lounge area - lots of charging points for phones etc and work stations available. Thankyou for a relaxing stay 🙂
FT1987308 days ago
We had a Queen room. This was an excellent size & suited our needs. The room was clean and tidy on arrival. The staff we met were excellent. Everyone was smiling, polite and attentive. The reception staff were quick with enquiries and booking in the pool and breakfast. The restaurant staff were attentive at both breakfast and dinner. Breakfast runs till later than I expected so fresh food was still coming out at 10am. There we lots of choices to suit and requests could be made for eggs. The car park had lots of spaces and there reminders regarding number plate entry to prevent issues. The pool was our only slight let down. It was smaller than expected but mainly other guests were not respecting the rules in place.
Property is a little older, needs updating / maintenance.
Pool water was murky, just about see the bottom of the pool - could not see the other person at other end of a 10m pool (best guess for its size).
EV charging available on site.
I think a small clear up at the back end of the car park could be beneficial, we pulled up late in the evening and when we went back to the car the following morning there were lots of screws in the back spaces (thankfully we were lucky and had none in our tyres) plus a few of the end spaces couldn't be used due to over grown shrubs and loads of mud.
Great for a stopover, obviously a bit noisy being next to the busy road but you know that when booking.
Use this hotel on average 4 times a year. Staff are all polite and approachable, very helpful. Large carpark with disabled bays but no policing of non blue badge holders using them
The staff we met were excellent. Everyone was smiling, polite and attentive. The reception staff were quick with enquiries and booking in the pool and breakfast. The restaurant staff were attentive at both breakfast and dinner.
Breakfast runs till later than I expected so fresh food was still coming out at 10am. There we lots of choices to suit and requests could be made for eggs.
The car park had lots of spaces and there reminders regarding number plate entry to prevent issues.
The pool was our only slight let down. It was smaller than expected but mainly other guests were not respecting the rules in place.