Travelodge Cardiff M4

So many things to not like about this hotel.
Very noisy doors in corridors constantly banging all through the night . Night staff don’t take care to open and close doors quietly .
10:05pm and staff were talking and laughing in corridors with a workman. I knocked on my door and they got the message . Wasn’t long before they were at it again . (Tuesday eve 23rd Aug ) phone going in reception 01:06am
Noise from car park which I’d the service station car park and if window open , noise from main roads .

Pillows were stained with what looked like dry blood, had them changed and they came back worse,huge coffee stains! I think.no soap in dispensers, no inner lock on the door or chain,not enough milk for the tea and coffee they provide.hall way was awful and stained (needs replacing) just seemed very run down and dated.

It was not my intention to spend 8 nights in a travelodge last week. I picked this hotel as I knew the location was great and near to the Royal glam. The staff were absolutely outstanding in helping me and my sister throughout our stay ensuring our rooms were opposite, topping up towels, drinks, etc at silly times due to us sleeping at weird times.

also when we extended our stay and shared a room they ensured we could keep one of the rooms we were in so we wouldn't have to move. They couldn't do enough for us and would always let us through if the other had the key.

This is my second stay here and unfortunately it hasn’t been good. Both times the room severely lacked in cleanliness. Stains on the towels, looked like they had been clumsily refolded from the last occupants of the room instead of being replaced. Stains on the walls (that easily come off with an antiseptic wipe). All in all this Travelodge needs to work on its hygiene and cleaning standards, otherwise staff is always kind and I love that there is a WHSmith’s here.

All the staff were lovely, friendly and so helpful. The room was spotlessly clean and really comfortable. Had a great stay. Thanks to the whole team.

Spent 2 nights here first night everything was well no concerns and would of rated higher but upon return for second night a fault was found on smoke alarm and the room had to be cleared which is fair enough. Swap to a new room and as soon as I walked into it the windows where wide open and the room was like an ice box not very inviting at all the bed was freezing and it took the room hours just to warm up enough to be comfortable. Made a complaint to member of staff and all he could say was sorry

Tv remotes didn't work in the rooms an reception said nothing they can do. Toilet roll holder an towel rail loose an hanging off. Horrible smell of damp or sweaty feet throughout. Everything very noisy. Doors don't have soft close on them so when in an area with kids that go in an out every 30secs it's bang bang bang. Walls are also paper thin so screaming kids from other rooms can be heard an keep you awake.

It’s a good place to stay at if you want to explore wales.Overall good place although rooms were found quite dirty and for the breakfasts they were packed in a box, probably would’ve preferred Costa or Greggs. Very convenient for a Greggs,Costa,Burger King and WHSmith.
However the cleanliness was a bit of an issue, the towel we asked for all had these orangey stains on them,disgusting , and crumbs in the chair where the bin is kept.