/England/Indian restaurant

Massalla Club

135 Birchfield Rd, Headless Cross, Redditch B97 4LE, United Kingdom

Massalla Club
Indian restaurant
4.3
214 reviews
8 comments
Orientation directions
72VX+R7 Redditch, United Kingdom
+44 1527 544755
massallaclub.com
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Monday: Close
Tuesday: 17–22
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 17–22
Sunday: 17–22
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Lynda hakesley
Lynda hakesley293 days ago
Beautiful meal & evening tonight. The staff are very attentive & had a good knowledge of the many dishes to be had. This will definitely be our favourite go to for the near future. Think we will be trying many new dishes. Well done all
Leanne Lam
Leanne Lam354 days ago
Went out for a family meal last night and though the food was good, the real issue came with the incorrect menu pricing and dishonest billing service.

We were splitting the bill and to make matters easier I had written the dishes and prices down that I was paying for. But when we received the bill, the menu prices were not marrying up to the bill prices - e.g. £2.95 chips were instead £4.45.

We asked the waiter about this, and he explained that the menus were 2 years old and showed the incorrect prices. Instead we should have looked online - but we already had and they were cheaper than both menu and bill prices. So then the waiter said there were signs up around the restaurant about the prices being different. We asked him to show us these signs - which he could not because there weren't any. We asked why didn't you just tell us about the price differences when you handed us the menus, for the sake of full disclosure. But according to the waiter, it is our fault for not knowing - his locals know about these prices, so we should too.

I understand prices will increase over time, but you can't advertise one price and charge a different price on the day. People deserve an honest service and the transparency to decide what they want to order given the menu put in front of them.

We found it very dishonest and the excuses we were given felt like they had slipped this past many customers before and therefore have justification for it. The waiter essentially can charge whatever he fancies on the day, with no real reference to any fixed prices.

My advice for any new diners at the Massalla Club is that if you wish to eat here, just make sure to check your bill thoroughly, or ask about prices before you dine, ideally, for every single item.
Sally Farmer
Sally Farmer1 year ago
Very tasty garlic chilli chicken dish on staff recommendation. Food/chicken portion was ample considering most places are reducing the amount of chicken/meat and increasing prices. 3 of us are and all of us were very happy. 10/10. We are foodies and have high standards so very happy that we are satisfied at last. Thank you masala club.
Anne-Marie Halford
Anne-Marie Halford1 year ago
Always made to feel welcome
Food is fabulous we have had takeaway from here too. Good portions and good value for money excellent choice
Nick Szczepanski
Nick Szczepanski1 year ago
Lied about prices.

My wife went here with her friends and brought me a takeaway back

Firstly, yes she had 3 vodka lemonades which I understand are expensive

Food order for both was:

Chicken Madras
Chicken Kurma
1 portion of chips
1 portion of boiled rice
1 keema naan
1 garlic naan

£80.05

Only reason I gave 1 star is because it wouldn't let me choose 0 stars. What a disgrace.

Doesn't seem like I am the only one to complain about over charging either

Chicken was dry and tasteless as well. Wouldn't have even minded paying it if it was a nice curry
Abdul Ullah
Abdul Ullah2 years ago
Excellent selection of food and from traditional curries and chefs specialities. They can also provide a buffet too. We had the buffet on this occasion as there was live entertainment but have been dining in on the odd weekdays too... Fabulous food and service. Highly recommended.
Ian Forsyth
Ian Forsyth2 years ago
We held a 60th birthday party here, and to be honest was disappointed with the service, waited way too long for drinks, also we were rushed to finish our meals and leave the table as they had a booking afterwards, we also requested they done the drinks bill separately which they failed to do which resulted in a lot of confusion afterwards and some people being out of pocket, I think they struggled throughout the evening with a large booking
BiG Cheese
BiG Cheese2 years ago
Consistently a fantastic experience. Food is always spot on. Thanks
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