Massalla Club
135 Birchfield Rd, Headless Cross, Redditch B97 4LE, United Kingdom
4.3
214 reviews
8 comments
72VX+R7 Redditch, United Kingdom
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Monday: Close
Tuesday: 17–22
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 17–22
Sunday: 17–22
Tuesday: 17–22
Wedneasday: 17–22
Thursday: 17–22
Friday: 17–22
Saturday: 17–22
Sunday: 17–22
We were splitting the bill and to make matters easier I had written the dishes and prices down that I was paying for. But when we received the bill, the menu prices were not marrying up to the bill prices - e.g. £2.95 chips were instead £4.45.
We asked the waiter about this, and he explained that the menus were 2 years old and showed the incorrect prices. Instead we should have looked online - but we already had and they were cheaper than both menu and bill prices. So then the waiter said there were signs up around the restaurant about the prices being different. We asked him to show us these signs - which he could not because there weren't any. We asked why didn't you just tell us about the price differences when you handed us the menus, for the sake of full disclosure. But according to the waiter, it is our fault for not knowing - his locals know about these prices, so we should too.
I understand prices will increase over time, but you can't advertise one price and charge a different price on the day. People deserve an honest service and the transparency to decide what they want to order given the menu put in front of them.
We found it very dishonest and the excuses we were given felt like they had slipped this past many customers before and therefore have justification for it. The waiter essentially can charge whatever he fancies on the day, with no real reference to any fixed prices.
My advice for any new diners at the Massalla Club is that if you wish to eat here, just make sure to check your bill thoroughly, or ask about prices before you dine, ideally, for every single item.
Food is fabulous we have had takeaway from here too. Good portions and good value for money excellent choice
My wife went here with her friends and brought me a takeaway back
Firstly, yes she had 3 vodka lemonades which I understand are expensive
Food order for both was:
Chicken Madras
Chicken Kurma
1 portion of chips
1 portion of boiled rice
1 keema naan
1 garlic naan
£80.05
Only reason I gave 1 star is because it wouldn't let me choose 0 stars. What a disgrace.
Doesn't seem like I am the only one to complain about over charging either
Chicken was dry and tasteless as well. Wouldn't have even minded paying it if it was a nice curry