/England/Indian restaurant

Bilash Restaurant

22 Higherland, Keele Rd, Newcastle-under-Lyme, Newcastle ST5 2TL, United Kingdom

Bilash Restaurant
Indian restaurant
4.2
238 reviews
8 comments
Orientation directions
2Q59+92 Newcastle, United Kingdom
+44 1782 614549
bilashnewcastle.co.uk
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Monday: 17–23
Tuesday: 00–24
Wedneasday: 17–23
Thursday: 17–23
Sunday: 17–23
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Rahul Mourya
Rahul Mourya286 days ago
Good place to dine Indian cousines. They have good ambience and friendly staffs.
Leanne Faal
Leanne Faal347 days ago
Lovely staff, the food was delicious out didn't repeat on either of the next day. Only wish the staff had informed us if the offers before we started to order, made us feel bad to notice the deal on wall n amends our order. Do visit
David Hunter
David Hunter1 year ago
Oh my god. Worst food I’ve ever eaten. Chicken less gravy madras with watery rice 2 popadoms that were in pieces and didn’t even come to half a popadom??! Mixed starter. 2 rocks of meat and very watery salad. Disgusting. I’m not a fussy eater but really guys avoid avoid avoid 🤢🤢🤢
Clare Thompson
Clare Thompson1 year ago
Just returned from another fantastic meal at The Bilash. The staff are friendly, polite and attentive and the thali was fantastic. 4 x empty plates!! I would highly recommend.
Paige Franks
Paige Franks2 years ago
Absolutely amazing service we’ve had tonight here 10/12/2022 fantastic service.Was really spot on. The staff are amazing. I’m fussy with my food and I mean really fussy and everything came out absolutely gorgeous. My new favourite curry restaurant. I wish I could give more stars as the food and service was phenomenal. Thankyou for such a lovely night from the 6 of us. We will be back again.
Emily Batkin
Emily Batkin2 years ago
Horrendous customer service, waited 2 hours 40 minutes for our food, then 2 of the curries were incorrect. We repeatedly asked staff about our order to get no true response, we complained several times & mentioned we wanted some money off our final bill. We asked for our bill which never came so went to the bar to pay, when we mentioned our poor experience, one of the staff members responded with an awful attitude and basically told us it was our fault we waited so long for food because we didn't tell anyone, absolutely ridiculous as we had asked different members of staff multiple times. The staff member was also quite threatening towards my partner. They knocked £7 off a £97 bill, the worst customer service I've ever received, will never be going back.
Cal Harris
Cal Harris2 years ago
A long standing favourite of ours. It's been there forever and there is a reason why.

Good food, good value and great folk.

The specials are often my choice, with chetinad or king prawn garlic being my favourites.

Prices are as low as could be expected and there are no frills or extravengance.

Since lockdown they have done delivery as well and went out of their way to look after us.

Spent a Christmas lunch there a few years back which was also fabulous value and made a real change.
Mark Stevens
Mark Stevens2 years ago
3 hours 20 minutes for a few poppadoms and an incorrect curry. Need I say more. We saw tables come and go all around us while we were kept waiting. When raising our disappointment at the end of the night we were laughed off by incredibly rude staff including the manager who went on to say that the 2 hour 40 minute wait time for our food was our own fault as we did not pester the waiters enough! (Not a joke). We did ask multiple staff members on many occasions for updates on food who just seemed to pass the book. They refused to knock any significant money off the bill and instead became threatening and volatile towards our group. None of us had ever experienced anything like it and certainly won't be going back. Appauling.
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